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Keeping The Millennials: Why Companies Are Losing Billions in Turnover to This Generation- and What to Do About It
"This is a great book and a must-read for anyone who wants tounderstand the young people who are now or will soon join the workforce. It'sone of the most useful value-added books about the Millennial generation."
― Warren Bennis , Distinguished Professor of Management, University of Southern California,and author of On Becoming a Leader "Are you confused trying to understand the younger generation? Keeping the Millennials explores this fascinating generation raised withtechnology and the challenges they bring to the workplace. Read this great book andlearn how to attract, hire, and retain this dynamic new generation!"
― Marshall Goldsmith , New York Times and Wall Street Journal #1 bestselling author of What Got You Here Won't Get You There and Are You Ready? " Keeping the Millennials is a lively and insightful book that'sessential reading for every leader who aspires to enlist the hearts, minds, andspirits of a highly talented new generation that demands cool workplaces but is reluctant to make long-term commitments. Weaving together compelling cases and relevant research with illustrative examples and practical tips, Joanne Sujansky and Jan Ferri-Reed havewritten a balanced and indispensable guide to recruiting, retaining, and developing the workforce that will drive the future of our organizations and our economies."
― Jim Kouzes , bestselling coauthor of The Leadership Challenge "I love this book!!! It's fresh as a breaking news flash and as fun to read as yourfavorite blog! Definitely rates an A+ as timely, targeted, and terrific. All managers will clearly see themselves and their employees in crisp new perspectives...and can easily latch on to precise tools to make their organization more competitive in a turbulent reality."
― Morris Massey , PhD, creator of the What You Are Is... video training series, EnterpriseMedia.com "Corporations are always concerned about return on investment. Drs. Sujansky and Ferri-Reed have made a clear case about the bottom-line value of keeping Millennials―and creating productive workplace cultures for all generations. This is amust-read for anyone concerned about the retention of these key employees."
― Jack Phillips , PhD,Chairman, ROI Institute
― Warren Bennis , Distinguished Professor of Management, University of Southern California,and author of On Becoming a Leader "Are you confused trying to understand the younger generation? Keeping the Millennials explores this fascinating generation raised withtechnology and the challenges they bring to the workplace. Read this great book andlearn how to attract, hire, and retain this dynamic new generation!"
― Marshall Goldsmith , New York Times and Wall Street Journal #1 bestselling author of What Got You Here Won't Get You There and Are You Ready? " Keeping the Millennials is a lively and insightful book that'sessential reading for every leader who aspires to enlist the hearts, minds, andspirits of a highly talented new generation that demands cool workplaces but is reluctant to make long-term commitments. Weaving together compelling cases and relevant research with illustrative examples and practical tips, Joanne Sujansky and Jan Ferri-Reed havewritten a balanced and indispensable guide to recruiting, retaining, and developing the workforce that will drive the future of our organizations and our economies."
― Jim Kouzes , bestselling coauthor of The Leadership Challenge "I love this book!!! It's fresh as a breaking news flash and as fun to read as yourfavorite blog! Definitely rates an A+ as timely, targeted, and terrific. All managers will clearly see themselves and their employees in crisp new perspectives...and can easily latch on to precise tools to make their organization more competitive in a turbulent reality."
― Morris Massey , PhD, creator of the What You Are Is... video training series, EnterpriseMedia.com "Corporations are always concerned about return on investment. Drs. Sujansky and Ferri-Reed have made a clear case about the bottom-line value of keeping Millennials―and creating productive workplace cultures for all generations. This is amust-read for anyone concerned about the retention of these key employees."
― Jack Phillips , PhD,Chairman, ROI Institute
256 pages, Hardcover
First published January 1, 2009
6 people are currently reading
96 people want to read
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Displaying 1 - 8 of 8 reviews
June 24, 2024
This book had some office culture stuff (It was a little better than "rebrand all your new positions to include rock star in the title! Mention you guys have a ping pong table in the break room!" level Linkedin material) but it was mostly about the cultural differences between the generations (how I'll cherish the days when millennials were the youngest ones out there!). I wonder if it was pitched as one book and marketed in another way.
January 13, 2023
HIGHLIGHTS:
1. Deep desire for appreciation
2. Questions Keeper-Interview: What’s working well for you? Where are your current challenges? What recent accomplishment are you most proud of? What would you like to learn or do next? How can I best support you?
3. The more structured you make the feedback, the more effective it is in producing the repeated behavior that you find desirable.
4. Positive Feedback Guidelines: Be as specific as possible.
- Discuss the ramifications.
- Ask for feedback.
- Tell them thanks.
5. Values: Success, hard work, diversity, teamwork, freedom, money, Social conscience. Engages in community service. Natural Gifts: global focus, work-life balance, technical skills, multitasking abilities, and team orientation.
6. Learning Structure: Keep it short—sound bites, capsule summaries. include hands-on experience—active and interactive. deep team-based learning—engage, and maximize the learning opportunities. create a visual experience.
- Make it real—immediately apply learning to the real world.
- Connect to their learning together with success in their jobs or preparation for future ones.
- Involved in creating their learning plan.
7. Learning Contract: ensuring shared accountability by millennials and their managers.
- Helps millennials understand how learning directly supports success in the job and in the organization.
- Aid in career development dialog.
- Assess the support millennials will need.
8. On-boarding—appropriately welcomed, ground rules, integration into organizations.
- Learning from peers. Communities of practice—groups who pursue learning opportunities and discussions around common areas of interest (career development, women’s leadership, community volunteerism).
- Put them in touch with peers in their own generation.
- Plenty of structure.
- Understand WHY and the reason behind it, explain. Cross-train. Cross department orientation.
- Assign a transitional mentor. Opportunity to try out other positions and experience different jobs.
- Build a base for future teamwork and collaboration.
9. Transition Tool: What knowledge or skills did you gain in school that will help you to be successful on the job? Based on your school experience and previous jobs, what attributes do you possess that will help you to be successful in this organization? What are your challenges in transitioning to a corporate environment? What will you do to overcome these challenges?
10. Gaps: Acting like a professional. workshop on fundamentals.
- Be explicit about the standards you expect.
- Basic communication skills.
- Manners, rudimentary social graces.
- Organizational savvy.
- Time-management skills
1. Deep desire for appreciation
2. Questions Keeper-Interview: What’s working well for you? Where are your current challenges? What recent accomplishment are you most proud of? What would you like to learn or do next? How can I best support you?
3. The more structured you make the feedback, the more effective it is in producing the repeated behavior that you find desirable.
4. Positive Feedback Guidelines: Be as specific as possible.
- Discuss the ramifications.
- Ask for feedback.
- Tell them thanks.
5. Values: Success, hard work, diversity, teamwork, freedom, money, Social conscience. Engages in community service. Natural Gifts: global focus, work-life balance, technical skills, multitasking abilities, and team orientation.
6. Learning Structure: Keep it short—sound bites, capsule summaries. include hands-on experience—active and interactive. deep team-based learning—engage, and maximize the learning opportunities. create a visual experience.
- Make it real—immediately apply learning to the real world.
- Connect to their learning together with success in their jobs or preparation for future ones.
- Involved in creating their learning plan.
7. Learning Contract: ensuring shared accountability by millennials and their managers.
- Helps millennials understand how learning directly supports success in the job and in the organization.
- Aid in career development dialog.
- Assess the support millennials will need.
8. On-boarding—appropriately welcomed, ground rules, integration into organizations.
- Learning from peers. Communities of practice—groups who pursue learning opportunities and discussions around common areas of interest (career development, women’s leadership, community volunteerism).
- Put them in touch with peers in their own generation.
- Plenty of structure.
- Understand WHY and the reason behind it, explain. Cross-train. Cross department orientation.
- Assign a transitional mentor. Opportunity to try out other positions and experience different jobs.
- Build a base for future teamwork and collaboration.
9. Transition Tool: What knowledge or skills did you gain in school that will help you to be successful on the job? Based on your school experience and previous jobs, what attributes do you possess that will help you to be successful in this organization? What are your challenges in transitioning to a corporate environment? What will you do to overcome these challenges?
10. Gaps: Acting like a professional. workshop on fundamentals.
- Be explicit about the standards you expect.
- Basic communication skills.
- Manners, rudimentary social graces.
- Organizational savvy.
- Time-management skills
June 25, 2015
As a millennial, I feel qualified in saying that this book sucked. Each chapter is broad and repetitive. The statements are backed by little to no research, which basically makes this book a summarization of cultural cliches. The subtopics are banal. Overall it's just a list of advice like, "Be fun!" and, "Tell people they do a good job."
I read this book as a manager of a company that hires a lot of college aged millennials that tend to stick around for less than a year. We're trying to correct that problem, so I thought I'd read this book to get some ideas on what we could do. The only real help that the book provided was adding background noise to help me keep thinking, "Something needs to change," but the book gave me hardly any direction in what could change. I feel like I could have just as easily made a bullet point list asking the questions:
- What are we doing to show we value employees?
- What are we doing to facilitate communication?
- What are the additional incentives that we give for working here?
And that list would have been just as good as reading this entire book. If you do choose to read this book, do yourself a favor and skip straight to the test section on slang. It's laughable at best. After you get done laughing, write down those bullet points and answer them yourself. Your time will be better spent doing that than reading this book.
I read this book as a manager of a company that hires a lot of college aged millennials that tend to stick around for less than a year. We're trying to correct that problem, so I thought I'd read this book to get some ideas on what we could do. The only real help that the book provided was adding background noise to help me keep thinking, "Something needs to change," but the book gave me hardly any direction in what could change. I feel like I could have just as easily made a bullet point list asking the questions:
- What are we doing to show we value employees?
- What are we doing to facilitate communication?
- What are the additional incentives that we give for working here?
And that list would have been just as good as reading this entire book. If you do choose to read this book, do yourself a favor and skip straight to the test section on slang. It's laughable at best. After you get done laughing, write down those bullet points and answer them yourself. Your time will be better spent doing that than reading this book.
October 5, 2009
Revealing advice on the new generation of workers
The baby boomers’ children have grown up to be master multitaskers, able to send text messages, download music, watch TV and study at the same time. They’re entering the labor pool in droves, and they expect their jobs to be not only stimulating and well-paying but also (if you can imagine it) fun. Who are these extraordinary people with their radical work ethic? They are the “Millennials,” the second wave of baby boomer children who are questioning the way their parents do business. Dr. Joanne G. Sujansky and Dr. Jan Ferri-Reed caution managers that they must cater to millennials or risk losing billions in employee turnover and unachieved productivity. The authors explain how the members of this over-nurtured, well-educated, technology-savvy generation differ from their parents and grandparents. They also explain how to make workplaces hip enough to attract and retain this new talent. getAbstract suggests this insightful read to baby boomers who are struggling to manage these bright, energetic, puzzling and sometimes exasperating employees.
The baby boomers’ children have grown up to be master multitaskers, able to send text messages, download music, watch TV and study at the same time. They’re entering the labor pool in droves, and they expect their jobs to be not only stimulating and well-paying but also (if you can imagine it) fun. Who are these extraordinary people with their radical work ethic? They are the “Millennials,” the second wave of baby boomer children who are questioning the way their parents do business. Dr. Joanne G. Sujansky and Dr. Jan Ferri-Reed caution managers that they must cater to millennials or risk losing billions in employee turnover and unachieved productivity. The authors explain how the members of this over-nurtured, well-educated, technology-savvy generation differ from their parents and grandparents. They also explain how to make workplaces hip enough to attract and retain this new talent. getAbstract suggests this insightful read to baby boomers who are struggling to manage these bright, energetic, puzzling and sometimes exasperating employees.
December 20, 2014
I wish Goodreads would offer half-stars bc I could give this book 3.5 stars. It is one of the better books and insights into the Millennials, and finally a book that does not focus on the word "entitlement" so heavy linked to this generation in previous literature. I definitely have some food for thought and some takeaways professionally from this book. Still some over generalizations that would touch upon stereotyping vs deep insight but definitely a must read for those interested in generation differences.
June 25, 2015
I'd give this 3.5 stars if I could. I definitely learned a lot not only about more than Gen Y but about many different generations. I also learned that even though I see myself as Gen X, I'm more Millennial than I thought.
The only downfall to this book is that I came across it a few years too late and quite a bit of data and talk of technology is stale.
It does tend to repeat the same things throughout but beating home certain points is what it's all about.
The only downfall to this book is that I came across it a few years too late and quite a bit of data and talk of technology is stale.
It does tend to repeat the same things throughout but beating home certain points is what it's all about.
November 22, 2010
I stopped reading in the third or fourth chapter where it got repetitive, but the first two at least were interesting. Most of what he described as 'millenial characteristics' seemed to me to be the only reasonable behaviours/expectations possible. I guess now I have to find something that explains previous generations to us millenials!
November 24, 2016
Insightful; Breaks down stereotypes on Millennial work ethic. Allows the reader to really think about what it will take for businesses to be successful in the future as more Millennials enter the workforce as well as become new leaders.
Displaying 1 - 8 of 8 reviews