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The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation
Use the truth to your advantage.
The cornerstone of any leader's personal brand is how people perceive their listening skills. Distractions, biases, unhealthy expectations, and misaligned perceptions make it difficult for leaders to truly understand and influence their audiences. An important skill in reducing missed opportunities and increasing commitments to action is recognizing the value of the clues people display during every interaction.
As a Certified Forensic Interviewer, Michael Reddington traveled the world for many years conducting interrogations and teaching professional investigators how to obtain the truth with non-confrontational techniques. His experience in the interrogation room opened his eyes to the strategic, ethical observation, and persuasion techniques necessary to influence people to share sensitive information under vulnerable circumstances. Now, he coaches leaders working to build valuable relationships and affect more positive results.
The Disciplined Listening Method provides leaders with the skills, techniques, and perspectives necessary to identify hidden value in every conversation. The seven core behaviors of the Disciplined Listening Method position leaders to discover the truth often hidden in plain sight by leveraging a learning mentality and a goal-oriented approach to encourage their audiences to save face, commit to sharing sensitive information, and change their behavior.
The cornerstone of any leader's personal brand is how people perceive their listening skills. Distractions, biases, unhealthy expectations, and misaligned perceptions make it difficult for leaders to truly understand and influence their audiences. An important skill in reducing missed opportunities and increasing commitments to action is recognizing the value of the clues people display during every interaction.
As a Certified Forensic Interviewer, Michael Reddington traveled the world for many years conducting interrogations and teaching professional investigators how to obtain the truth with non-confrontational techniques. His experience in the interrogation room opened his eyes to the strategic, ethical observation, and persuasion techniques necessary to influence people to share sensitive information under vulnerable circumstances. Now, he coaches leaders working to build valuable relationships and affect more positive results.
The Disciplined Listening Method provides leaders with the skills, techniques, and perspectives necessary to identify hidden value in every conversation. The seven core behaviors of the Disciplined Listening Method position leaders to discover the truth often hidden in plain sight by leveraging a learning mentality and a goal-oriented approach to encourage their audiences to save face, commit to sharing sensitive information, and change their behavior.
350 pages, Kindle Edition
Published March 15, 2022
30 people are currently reading
63 people want to read
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January 21, 2024
I just finished this one as part of my 75 Hard duties of reading 10 minutes of non-fiction a day. I thought it would be helpful in work conversations with clients but honestly, it leaned more towards HR and investigative interrogations. I liked the reminders of appropriate questions and answer sequences, how to set someone at ease, how to keep your objective of information in mind and not to dole out immediate accusations. As a parent, I found some nuggets. But most of it didn't really apply to me. However, I'm always happy to learn new things so I'm glad to have read it.
Displaying 1 of 1 review