Jump to ratings and reviews
Rate this book

Conflicted

Rate this book
While many of us have learned over time to avoid conflict, the reality is that at some point in our career we have to face it. Whether it's for ourselves or for those we manage, conflict resolution is an essential workplace skill as we move up the career ladder.
This book explains what conflict is, how it happens, and what our history and personality type can tell us about how we handle conflict. By focusing on conflict management skills, we can create a better work environment that promotes cooperation and allows us to resolve conflicts effectively and immediately.
This book looks at the 4 types of conflict, the different styles of conflict resolution, and how your history and personality can shape your conflict management style.
Learn the tools necessary to proactively facilitate conflict resolution and understand how to use both cognitive and emotional empathy to connect with others and find a path through conflict.
Included is a Conflict Management Quiz that allows you to understand your own style and those of others around you and learn about a variety of different tools available so you can customize the ideal solution to any dispute.

280 pages, Hardcover

Published April 22, 2022

About the author

Marlene Gonzalez

21 books4 followers
Marlene González is the founder and president of Life Coaching Group LLC, focusing on leadership development and executive coaching. She passionately pursues one vision: "To advance, develop and promote minority leaders." She is a renowned executive coach and facilitator.

She is the author of the coaching series Leadership Wizard, "The #1 New Release book in the Education and Leadership category". Her book series specializes in transformational leadership topics. You will find that her books have a straight-to-the-point approach and easy-to-implement actions.

She is passionate about sharing her insights and resources on transformational leadership through a combination of Insights Discovery, the psychology of C. G. Jung, her corporate career experience, and her professional coaching expertise. She partners with organizations to inspire and transform individuals and teams. She studied various psychological techniques and exercises to understand what makes a leader confident, assertive, and emotionally resilient to stress.

Gonzalez is a first-generation Venezuelan American. She has held many executive corporate positions in the U.S., Europe, and Latin America. She is the former Senior Director of Global Training, Learning, and Development for McDonald’s Corporation. Marlene holds a B.S., an Executive PAG/EMBA, a graduate diploma in managerial issues in the global enterprise from Thunderbird University. She is a candidate for a Doctor of Business Administration in Organizational Neuroscience.
https://marlenegonzalez.com

Ratings & Reviews

What do you think?
Rate this book

Friends & Following

Create a free account to discover what your friends think of this book!

Community Reviews

5 stars
0 (0%)
4 stars
0 (0%)
3 stars
0 (0%)
2 stars
0 (0%)
1 star
0 (0%)
No one has reviewed this book yet.

Can't find what you're looking for?

Get help and learn more about the design.