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How to Say It at Work: Power Words, Phrases, and Communication Secrets for Getting Ahead

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A fully revised edition of the bestselling communication tool.This revised edition includes new advice on the latest developments in the workplace since the book?s initial publication ten years ago. Along with a new chapter on digital communication, each original chapter includes a discussion of topics such as diversity issues, team building, green business, and more. In addition, the revision includes a new chapter on the art of the effective argument, with a step-by step emphasis on building a persuasive case and acquiring the skills necessary for disagreeing without being disagreeable.

606 pages, Kindle Edition

First published October 7, 2008

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Jack Griffin

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49 reviews
July 2, 2018
I like how the book is constructed and you can selectively read the chapters that are applicable to you. Lots of great tips.
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