This is probably one of the best collegiate textbooks on interpersonal communications. As a collegiate, majoring in communications, the 3rd edition of this book, was required reading. I fell in love with the book. It has a lot of fun stories, activities, and ways to learn. Granted, this textbook has evolved over the years, to now, I hardly recognize it. I lost my 3rd edition, and fortunately, was able to find a used copy of the 4th ed--close enough to the 3rd. I would purchase the 11th edition, which really evolved over cultural differences, as well as a change in one of the authors, Neil Towne, who I want to say, is deceased.
Yes, the textbooks are lengthy in chapters, as many collegiate textbooks tend to be. I keep both copies as reference resources.