Did 2020 disrupt your life more than ever before? Have you spent more than enough time in Zoom rooms? Do you want clarity and confidence to lead your team and organisation in this time of massive change?In the early days of the coronavirus pandemic, we got sick of hearing the phrase “unprecedented times”, but they were unprecedented because it affected everybody at the same time. Over the last few decades, other industries have also faced massive disruption and change, so leaders and teams had to learn how to navigate a fast-changing, volatile, uncertain world.But the pandemic was different.For the first time, we experienced disruption and change that affected the entire world. You couldn’t switch to a new market, you couldn’t transfer your operations elsewhere, and you couldn’t escape to a safe haven. It affected everybody and everywhere.A crisis doesn’t create leaders; it amplifies them.In “normal” times, many organisations tolerate mediocre leaders. They don’t seem to do much harm, and the cost of replacing them seems to outweigh the cost of keeping them (This is not necessarily true, but it seems true, and that’s enough to let things slide).But in a crisis, those leaders are ruthlessly exposed. They lack the emotional intelligence to lead people with clarity and confidence, don’t know how to focus on the right business objectives and goals, and have no hope of balancing those two competing priorities.In my previous book “Disruption By Design”, I warned leaders about inevitable disruption coming their way, and urged them to take action (“disrupt yourself”) before it happened to them.This book is for leaders on the other side of disruption, who must lead with both their heart and their head, as they navigate through this time of uncertainty and rapid change.