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Resolving Team Issues and Challenges: A Competency-Based Approach to Understanding Challenges Faced by Work Teams and Actions to Resolve Them
How much of your time is wasted dealing with team conflict and dysfunctions?
When it comes to teamwork, effective teams can accomplish more work than most individuals working alone and with better results. But the keyword here is effective. Too often conflict and other issues get in the way, reducing a team’s effectiveness.
According to research, the financial cost of dysfunctional teams in an organization is significant. As much as 25 percent of a manager’s time can be wasted responding to conflict related activities such as handling disciplinary cases and formal grievances, as well as dealing with the actual conflict situations.
Your job as a leader is to recognize issues in your teams, encourage cooperation, and help team members build bridges that lead to improved productivity. This includes helping teams maximize their performance by encouraging authentic participation, improving the quality of team meetings, facilitating interventions, and helping teams manage change.
This competency-based workbook provides exercises to help you apply what you learn to the typical challenges you and your team may face. After completing this workbook, you will be able typical challenges faced by work teams.Identify common tools useful in helping teams achieve their intended results.Describe skills helpful in handling conflict among team members.Outline actions that can be taken to handle difficult situations. Explain what organizational support teams need and how to obtain it.10 Key Concepts to MasterUnderstand Cooperation and Competition Accommodate and Support Change Manage Changes in Goals and Responsibilities Improve Team Meetings Handle Non-Productive Team Behavior Promote Authentic Participation Keep the Team Together Facilitate Meetings and Conduct Interventions Garner Organizational Support Handle Team Challenges and Dysfunctions Structured Learning
All our workbooks align with our research-based Competency Model. The model, which is rooted in work by the U.S. Department of Labor and others, gives you a framework for structured learning by helping you identify and develop specific competencies.
Competencies are sets of skills, knowledge, attitudes, and behaviors that are observable and measurable. Our model has 35 competency dimensions associated with successful performance in leadership and professional roles. Competencies are clustered into five domains that may overlap.
This Resolving Team Issues and Challenges workbook focuses on the competency areas of Teamwork and Cooperation, Problem Solving, and Conflict Management. The workbook content is primarily associated with the Supervisory/Management competency cluster or domain. For more information or www.centrestar.com
Best of all? You can take any Online at your own pace through Centrestar and earn CEUs or www.centrestar.comSelect workbook materials through Amazon and conduct your own customized inhouse trainingArrange to have any or all sessions instructor led via remote platform for your organization by the Pennsylvania College of 570.327.4775 or workforce@pct.edu
When it comes to teamwork, effective teams can accomplish more work than most individuals working alone and with better results. But the keyword here is effective. Too often conflict and other issues get in the way, reducing a team’s effectiveness.
According to research, the financial cost of dysfunctional teams in an organization is significant. As much as 25 percent of a manager’s time can be wasted responding to conflict related activities such as handling disciplinary cases and formal grievances, as well as dealing with the actual conflict situations.
Your job as a leader is to recognize issues in your teams, encourage cooperation, and help team members build bridges that lead to improved productivity. This includes helping teams maximize their performance by encouraging authentic participation, improving the quality of team meetings, facilitating interventions, and helping teams manage change.
This competency-based workbook provides exercises to help you apply what you learn to the typical challenges you and your team may face. After completing this workbook, you will be able typical challenges faced by work teams.Identify common tools useful in helping teams achieve their intended results.Describe skills helpful in handling conflict among team members.Outline actions that can be taken to handle difficult situations. Explain what organizational support teams need and how to obtain it.10 Key Concepts to MasterUnderstand Cooperation and Competition Accommodate and Support Change Manage Changes in Goals and Responsibilities Improve Team Meetings Handle Non-Productive Team Behavior Promote Authentic Participation Keep the Team Together Facilitate Meetings and Conduct Interventions Garner Organizational Support Handle Team Challenges and Dysfunctions Structured Learning
All our workbooks align with our research-based Competency Model. The model, which is rooted in work by the U.S. Department of Labor and others, gives you a framework for structured learning by helping you identify and develop specific competencies.
Competencies are sets of skills, knowledge, attitudes, and behaviors that are observable and measurable. Our model has 35 competency dimensions associated with successful performance in leadership and professional roles. Competencies are clustered into five domains that may overlap.
This Resolving Team Issues and Challenges workbook focuses on the competency areas of Teamwork and Cooperation, Problem Solving, and Conflict Management. The workbook content is primarily associated with the Supervisory/Management competency cluster or domain. For more information or www.centrestar.com
Best of all? You can take any Online at your own pace through Centrestar and earn CEUs or www.centrestar.comSelect workbook materials through Amazon and conduct your own customized inhouse trainingArrange to have any or all sessions instructor led via remote platform for your organization by the Pennsylvania College of 570.327.4775 or workforce@pct.edu
152 pages, Kindle Edition
Published April 24, 2022
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Displaying 1 - 7 of 7 reviews
June 16, 2022
Dr. Wesley Donahue in his workbook Resolving Team Issues and Challenges highlights the role of a leader and the role they play to effectively lead a team. Consistent with his other workbooks, each chapter has exercises for the conscientious leader to analyze how they manage organizational conflict.
Donahue provides realistic advice and suggestions on how a leader can improve themselves and lead their subordinates successfully. The book exposes managers to standard conflict resolution methods and provides a means for them to understand the nuances of personality differences.
The book’s self-assessment questions incites reflection and reveals the changes managers and leaders should make. I recommend this book for those who require help in identifying and addressing the basic causes and issues within their organization. This workbook is a systematic step-by-step guide that names actionable strategies to effective leadership.
Donahue provides realistic advice and suggestions on how a leader can improve themselves and lead their subordinates successfully. The book exposes managers to standard conflict resolution methods and provides a means for them to understand the nuances of personality differences.
The book’s self-assessment questions incites reflection and reveals the changes managers and leaders should make. I recommend this book for those who require help in identifying and addressing the basic causes and issues within their organization. This workbook is a systematic step-by-step guide that names actionable strategies to effective leadership.
June 16, 2022
Great for training and team exercises
Resolving Team Issues and Challenges: A Competency-Based Approach to Understanding Challenges Faced by Work Teams and Actions to Resolve Them by Wesley Donahue is the fifteenth of sixteen workbooks in his Competency-Based Approach Workbooks. I’ve read and tried out many of these workbooks and their activities. I honestly think this is the best series for management trainees to read. Donahue uses the Centrestar Competency Model, which defines and organizes professional competencies into five categories: Resource Management, Professional Competence, Supervisory/Management, Organizational Leadership, and Technical Acumen. Each book focuses on three key areas, which for this book are: Teamwork, Problem-Solving, and Conflict Management.
As it is a workbook, it’s good for working alone or with co-workers or another group. Every book in these series is recommended!
Resolving Team Issues and Challenges: A Competency-Based Approach to Understanding Challenges Faced by Work Teams and Actions to Resolve Them by Wesley Donahue is the fifteenth of sixteen workbooks in his Competency-Based Approach Workbooks. I’ve read and tried out many of these workbooks and their activities. I honestly think this is the best series for management trainees to read. Donahue uses the Centrestar Competency Model, which defines and organizes professional competencies into five categories: Resource Management, Professional Competence, Supervisory/Management, Organizational Leadership, and Technical Acumen. Each book focuses on three key areas, which for this book are: Teamwork, Problem-Solving, and Conflict Management.
As it is a workbook, it’s good for working alone or with co-workers or another group. Every book in these series is recommended!
June 16, 2022
There’s quite useful stuff in “Resolving Team Issues and Challenges” that really interested me. It’s a pretty quick read and the author’s explanations are so clear and simple that I could understand everything at once even when I’m not a business person. It’s well written and it asks lots of thought-provoking questions.
The personal touch and knowledge of Wesley Donahue is delightful; the way in which he shows how to avoid conflicts in dysfunctional work teams and how to improve this is really good.
This title also contains some genuinely useful advice on financial corporative practices, without any cost, that will help the leaders of a company to identify and develop the specific competences of its employees.
The personal touch and knowledge of Wesley Donahue is delightful; the way in which he shows how to avoid conflicts in dysfunctional work teams and how to improve this is really good.
This title also contains some genuinely useful advice on financial corporative practices, without any cost, that will help the leaders of a company to identify and develop the specific competences of its employees.
June 17, 2022
A Workbook about structured learning
“Resolving Team Issues and Challenges: A Competency-Based Approach to Understanding Challenges Faced by Work Teams and Actions to Resolve Them” is the fifteenth out of sixteenth books on the same topic by Wesley Donahue.
Donahue’s research is vast and engrossing. Without doubts, there is a lot to learn from this author. For this reason, I consider his book to be educational and enriching.
I liked the pictures he included in order to clarify ideas, they are very illustrative. Although the entire series has got many books, the author goes to the point when explaining them, so I found myself devouring the books without noticing the passing of time. I thought it would be hard to understand the ideas, but it was not. Four starts to this one!
“Resolving Team Issues and Challenges: A Competency-Based Approach to Understanding Challenges Faced by Work Teams and Actions to Resolve Them” is the fifteenth out of sixteenth books on the same topic by Wesley Donahue.
Donahue’s research is vast and engrossing. Without doubts, there is a lot to learn from this author. For this reason, I consider his book to be educational and enriching.
I liked the pictures he included in order to clarify ideas, they are very illustrative. Although the entire series has got many books, the author goes to the point when explaining them, so I found myself devouring the books without noticing the passing of time. I thought it would be hard to understand the ideas, but it was not. Four starts to this one!
June 21, 2022
Well written and complete.
Resolving Team Issues and Challenges is another very good book by author Donahue. It is not the first book I read by him and I am sure I will keep on reading his book because he is professional and provides interesting information. I found his books completely useful.
This one is not a simple book that is only aimed to be read. On the contrary, the author wants the reader to take an active role and created this workbook in which there are exercises to apply when we face any challenge. This book in particular is focused on the supervisory and management areas. So, it would be completely insightful for those people in those areas. Totally recommended read.
Resolving Team Issues and Challenges is another very good book by author Donahue. It is not the first book I read by him and I am sure I will keep on reading his book because he is professional and provides interesting information. I found his books completely useful.
This one is not a simple book that is only aimed to be read. On the contrary, the author wants the reader to take an active role and created this workbook in which there are exercises to apply when we face any challenge. This book in particular is focused on the supervisory and management areas. So, it would be completely insightful for those people in those areas. Totally recommended read.
June 16, 2022
To be absolutely honest, I’m not a business woman but I have always been interested in the reasons of failure of some industries and the success of others, so I’ve read various financial books that I really liked. However, this is one of my favorites because of the clarity of the explanations, the useful advice and the author’s wide experience.
Dr. Wesley Donahue offers a wide range of concepts and he shows the big picture of how a dysfunctional teamwork works and how to change this situation. After reading this book, I came up with multiple ideas and the way of doing things better.
Definitely, it’s a good read that I highly recommend.
Dr. Wesley Donahue offers a wide range of concepts and he shows the big picture of how a dysfunctional teamwork works and how to change this situation. After reading this book, I came up with multiple ideas and the way of doing things better.
Definitely, it’s a good read that I highly recommend.
June 16, 2022
If we think about labor conflicts, we know that they are common, this does not mean that they should be overlooked, as they have serious consequences, such as decreased productivity or a high rate of staff turnover.
"Resolving Team Issues and Challenges" by Wesley Donahue is a comprehensive guide in which the author explores different scenarios and how various conflicts can be resolved. One of the things that I liked the most about this book is that it is also a workbook, where everyone can write about situations that occur in the company.
I really think this is a very practical and useful book. In addition, the author uses clear and concise language.
"Resolving Team Issues and Challenges" by Wesley Donahue is a comprehensive guide in which the author explores different scenarios and how various conflicts can be resolved. One of the things that I liked the most about this book is that it is also a workbook, where everyone can write about situations that occur in the company.
I really think this is a very practical and useful book. In addition, the author uses clear and concise language.
Displaying 1 - 7 of 7 reviews