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Make Work Better: Revolutionizing How Great Bosses Lead, Give Feedback, and Empower Employees

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It’s time to make performance management work.

We’ve moved on from antiquated tools like typewriters or checkbooks, but bosses still rely on the same annual performance review process to manage employees the same way they did 70 years ago. It fails our modern hybrid workplaces and it doesn’t improve performance, especially for today’s millennial and Gen-Z workforce. It succeeds only in lowering employee engagement, undermining trust in management, decreasing transparency, and increasing turnover. There must be a way to make work better for all of us.

There is. Make Work Better shows HR, leaders, and middle managers the modern path to better employee performance, amplified engagement and company culture, and more empowered people. Readers will learn how Make goals and OKRs more useful, more often for everyone Eliminate ratings and implement a promotion process that reflects reality and retains employees Make check-ins more productive at better intervals for managers and reports Teach everyone to better deliver and receive more effective structured and unstructured feedback Make recognition count, and create formal development paths for high performers Use data to make the right people decisions and eliminate bias Structure your organization to maximize the impact of HR and People Operations  
Featuring front line insights from adopters of the process at Google, Intuit, Vertiv, Pepsico, and other leading organizations, Make Work Better gives readers everything they need to improve their organization from wherever they sit.

216 pages, Hardcover

Published May 23, 2023

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Doug Dennerline

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226 reviews2 followers
August 18, 2023
This is a great read for truly thinking differently about how we do “performance management.” I have never see that process work and have always thought there could be a better way. Came across this book in an HR webinar and it gave me great ideas that I’m working on implementing within our organization. There is a slight sales pitch for the specific HR software this leader works within but I could see beyond that and it wasnt over done.
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