Cultural Intelligence: People Skills for Global Business

by David C. Thomas, Kerr Inkson

Much more than simply a list of protocols, Cultural Intelligence helps readers develop a mind-set that can be applied to any number of countries, cultures, and business situations. It is a systematic way to approach the tremendous variety of interactions and challenges that business people must face around the world - much easier and more realistic than documenting every trait of every culture and preparing to cater to each. This book presents a three-stage process for becoming culturally intelligent. These steps involve learning the fundamental principles of cross-cultural interactions, such as what cultures are, how they might vary, and how they affect behavior; practicing mindfulness and paying attention in a reflective and creative way to cues; and developing a repertoire of behavioral skills that can be adapted to different situations. It takes time and effort to develop high cultural intelligence, but this book helps readers with the right attitude begin this rewarding experience.

Genres: Business

240 pages, Paperback

First published May 10, 2004

About the author

Librarian Note: There is more than one author in the Goodreads database with this name.
Please see: David C. Thomas


David C Thomas (PhD University of South Carolina) is currently the Beedie Professor of International Management at Simon Fraser University, Vancouver, Canada.

He is the author of ten books including the bestselling Cultural Intelligence: Living and Working Globally, (2009, Berrett-Koehler Publishers). His book Cross-Cultural Management Essential Concepts (2008, Sage Publications) was the winner of the R. Wayne Pace Human Resource Development book of the year award for 2008. In addition, he has recently edited (with Peter B. Smith and Mark Peterson) The Handbook of Cross-Cultural Management Research from Sage Publications. His research on cross-cultural interactions in organizational settings has appeared in numerous journals. He is currently the Area Editor of the Journal of International Business Studies and serves on the editorial boards of the Journal of World Business, Journal of Organizational Behavior, and European Journal of Cross-Cultural Competence and Management.

His previous academic postings have included positions at the Australian Graduate School of Management, University of New South Wales, Australia, the Pennsylvania State University and The University of Auckland, New Zealand, where he was also Director of the Master of International Business Program.

Reviews

[Elizabeth]

As seen in FYI: For Your Improvement.