My book group of coaches chose this book to read and we're all glad we did. Lots of practical advice for individuals and coaches working with clients. My book has numerous flagged pages and the Conclusion is full of articles, assessments, Ted Talks and suggestions on what you can do to advance your learning on ten different subjects, like self-awareness, apologies and attending events, to name only three. The book will be a very useful reference for me as I continue to coach clients on enhancing relationships, taking advantage of their network and getting out of their comfort zone!!