The authors explain the principles of interviewing and show readers how to be successful both as an interviewer and as an interviewee, whether in job, probing, persuasive or survey interviews. It includes sample interviews and role play cases.
Although an American book and dated (1988) this book (283 pages) outlines the basic principles and the practical side of interviews. In its 5th edition it solidified my commitment to objective interviewing and adherence to business-oriented questions.
Novel concept, bad execution. Numerous spelling, grammatical and formatting errors plagued the edition I read. There was lots of ‘the author once had a student who…’, which doesn’t prove anything. Some of the concepts were just swings and misses too.
This book is poorly designed in how it presents information. The authors like to use invented jargon when describing and combining their ideas in phony systematic terms. Concrete thinking type instructors could turn this textbook into a nightmare by expecting their students to remember this book in micro detail. This book can only be understood in very general terms.
This book boils down to being a fluffy opinion, and reads like it was written by people who used the same communication criteria that motivational speakers would have used if they had designed it.
This book focuses very much on the type of questions to ask in an interview. It also gives good background to managing difficult situations arising in typical interview situations. I found the books scope to be too wide really give it the depth I expect to see in non-fiction books. I just haven't yet mastered the art to select my books right. I am not interested in a general knowledge cum introductory description of something of interest.