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Lead From The Heart: Transformational Leadership For The 21st Century
his is the book every workplace leader needs right now.
In this thoroughly revised and updated edition of his now classic book, visionary Mark C. Crowley provides the roadmap workplace leaders the world over are How to most successfully and sustainably inspire and manage other human beings in the post-pandemic era.
During the Great Resignation (2021 to mid-2023), a record 20% of American workers quit their jobs. SHRM's 2025 State of the Workplace Study finds a stunning four in ten workers feel their manager fails to effectively lead and support them.
While we might imagine that an opportunity to earn greater pay is the key driver of most employee turnover, research shows two-thirds of the reasons people leave jobs boil down to how they feel about their manager and their own personal well-being.
More specifically, people quit when they feel they aren't valued, respected, appreciated, developed - or cared about personally - by their manager & organization.
Thanks in large part to the COVID pandemic, & a global reset of what matters most to people in their lives, human beings have profoundly evolved in what they need & want in exchange for their work.
Consequently, a radical change in employee expectations demands that organizations & managers rapidly pivot by embracing leadership practices that match the moment.
The remedy to the Great Resignation is to adopt more humane ways of managing people knowing they inherently lead to infinitely greater engagement not to mention optimal employee performance.
In this new & updated version of his seminal & visionary book, Mark C. Crowley draws upon emerging medical & other scientific discoveries which prove it's the heart (and feelings) - not the mind, that drives human motivation & achievement.
While we've long been led to believe that human beings are essentially rational beings ( Descartes famously said, "I think, therefore I am," ), new research shows that feelings & emotions far more often motivate human behavior - & what people care about most & commit themselves to in their lives.
In light of this breakthrough understanding, it's now incumbent upon workplace managers to pay much greater attention to their employees' emotional experience at work - far greater attention than any of us ever believed was necessary.
Ironically, most of us were told the heart has no place in workplace management. In fact, most of us were taught that the heart acts like Kryptonite in it inherently undermines a manager's effectiveness - & lowers performance.
What makes this book so remarkable is that it brilliantly contradicts all those traditional beliefs & proves why people naturally & instinctively respond to managers who care about them personally & support their deep human needs.
To be absolutely clear, there's nothing soft or weak about the Lead From The Heart philosophy. Instead, it represents the future of workplace management & a roadmap to driving uncommon engagement, productivity & profitability when organizations around the world are wanting it most.
Rich with inspiring stories & illuminating research, this book proves that when you lead people with a greater balance of mind & heart, people naturally follow. And, they also excel.
11 American universities including a Big Ten Conference MBA program and & Educational Leadership Ph.D program, have adopted "Lead From The Heart" and made it part of their course curriculums.
In this thoroughly revised and updated edition of his now classic book, visionary Mark C. Crowley provides the roadmap workplace leaders the world over are How to most successfully and sustainably inspire and manage other human beings in the post-pandemic era.
During the Great Resignation (2021 to mid-2023), a record 20% of American workers quit their jobs. SHRM's 2025 State of the Workplace Study finds a stunning four in ten workers feel their manager fails to effectively lead and support them.
While we might imagine that an opportunity to earn greater pay is the key driver of most employee turnover, research shows two-thirds of the reasons people leave jobs boil down to how they feel about their manager and their own personal well-being.
More specifically, people quit when they feel they aren't valued, respected, appreciated, developed - or cared about personally - by their manager & organization.
Thanks in large part to the COVID pandemic, & a global reset of what matters most to people in their lives, human beings have profoundly evolved in what they need & want in exchange for their work.
Consequently, a radical change in employee expectations demands that organizations & managers rapidly pivot by embracing leadership practices that match the moment.
The remedy to the Great Resignation is to adopt more humane ways of managing people knowing they inherently lead to infinitely greater engagement not to mention optimal employee performance.
In this new & updated version of his seminal & visionary book, Mark C. Crowley draws upon emerging medical & other scientific discoveries which prove it's the heart (and feelings) - not the mind, that drives human motivation & achievement.
While we've long been led to believe that human beings are essentially rational beings ( Descartes famously said, "I think, therefore I am," ), new research shows that feelings & emotions far more often motivate human behavior - & what people care about most & commit themselves to in their lives.
In light of this breakthrough understanding, it's now incumbent upon workplace managers to pay much greater attention to their employees' emotional experience at work - far greater attention than any of us ever believed was necessary.
Ironically, most of us were told the heart has no place in workplace management. In fact, most of us were taught that the heart acts like Kryptonite in it inherently undermines a manager's effectiveness - & lowers performance.
What makes this book so remarkable is that it brilliantly contradicts all those traditional beliefs & proves why people naturally & instinctively respond to managers who care about them personally & support their deep human needs.
To be absolutely clear, there's nothing soft or weak about the Lead From The Heart philosophy. Instead, it represents the future of workplace management & a roadmap to driving uncommon engagement, productivity & profitability when organizations around the world are wanting it most.
Rich with inspiring stories & illuminating research, this book proves that when you lead people with a greater balance of mind & heart, people naturally follow. And, they also excel.
11 American universities including a Big Ten Conference MBA program and & Educational Leadership Ph.D program, have adopted "Lead From The Heart" and made it part of their course curriculums.
289 pages, Kindle Edition
Published August 23, 2022
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Displaying 1 - 6 of 6 reviews
June 4, 2023
Wow. Praise for the book “Lead From the Heart” by Mark C Crowley.
Leadership has been a serious global leaders’ problem.
In this book Mark, explores the leadership style with emerging medical and scientific discoveries that indicates that it’s not the Mind, but the Heart that drives the human motivation. The author relates on the difference perspective when human are motivated by heart (feelings & emotions) rather than the mind (rational), that it gives a different outlook for the leadership style.
This book is interesting and thought provoking, that make you want to think about and deeply.
Leadership has been a serious global leaders’ problem.
In this book Mark, explores the leadership style with emerging medical and scientific discoveries that indicates that it’s not the Mind, but the Heart that drives the human motivation. The author relates on the difference perspective when human are motivated by heart (feelings & emotions) rather than the mind (rational), that it gives a different outlook for the leadership style.
This book is interesting and thought provoking, that make you want to think about and deeply.
November 11, 2022
A very convincing argument that it's time to do leadership in a new way.
April 2, 2023
An excellent read outlining exactly why Leaders need to change how they lead . I was so inspired by this book I purchased one for our company leaders to read !
September 24, 2023
A great read for anyone that is in any sort of leadership role, whether personal or professional.
September 11, 2022
The book started slow for me, with entirely too much reliance on Gallup findings and scientific data. Once the author got down to his stories, and the emotional aspects, the book soared and became infinitely more engaging. There is, of course, a little irony in that inflection point given the subject matter. All told, a well written and very worthwhile read from someone who has lived his story.
November 15, 2024
one of my new favorite books
Book surprised me but definitely changed me for the better. Read it! I was able to polish my leadership skills and connect my heart to my passions
Book surprised me but definitely changed me for the better. Read it! I was able to polish my leadership skills and connect my heart to my passions
Displaying 1 - 6 of 6 reviews