A CT scan revealed Dr. James Chen, a Miami physician, had a cancerous, inoperable, tumor behind his nose. The prognosis was bleak. Dr. Chen had eight weeks to live.
Dr. Chen and his sons, Chris and Gordon, looked for a miracle. Chris was completing a cardiology fellowship. Gordon was finishing medical school. They knew what they were up against. Even still, they were shocked when a local oncologist told them, “The first available appointment is in six weeks.”
James and his sons were suddenly patients, forced to look at the healthcare system from the other end of the stethoscope. They didn’t like what they saw—expensive, uncoordinated, and ineffective care. At one point James asked his sons, “If a family of doctors with connections can’t navigate this system, what chance do my patients have?”
The Chens found their calling. Together with James’ wife Mary, Chris’s wife Stephanie (an attorney), and Gordon’s wife Jessica (another doctor) they created ChenMed, a physician-led company that serves the underserved. ChenMed puts their patients from forgotten communities first and focuses on accountable, compassionate care that improves health.
In The Calling, Chris and Gordon share how the family succeeded beyond their wildest expectations through a combination of determination, data, family, and faith. They turned what could have been a tragedy into an opportunity that will revolutionize healthcare delivery for years to come. The Calling will give you hope.
I was recommended this book by a mentor, dear friend and former boss. I gave this book a shot thinking it was going to share the “secrets” to success in value-base healthcare. The authors share tidbits sprinkled throughout the book relating to their success in ChenMed; however, I found it to be minimal and nothing groundbreaking if you were looking for tangible takeaways. We I found to be the true secret sauce was the family’s willingness to be used as a vessel by the hand of God. I completed this book asking the Lord to use me to be his hands and feet in healthcare. I started this book looking for answers from the text, but left the book with my eyes up and hands open looking to Lord. What a blessing this book was to me and my career at such an impressionable point in my career.
What a FABULOUS family and incredible model for revamping America’s health care system! This is a must read for all believers and anyone desiring a better health care system.