"The paradox of health politics is that the organizational fragmentation of the industry has allowed health care provision to stand in as a social response to rising inequality. While ever-rising health care costs appear within public debate almost exclusively as a fiscal problem, health care inflation represented, ironically, a political solution to the ravages of deindustrialization—helping to explain why systemic dysfunction has proven so politically difficult to resolve. As the fragmentary health care system presented one of the only sites with the institutional capacity to expand and respond to such social problems at scale—because it linked public resources with private profits—health policy processed economic dislocation into an epidemiology." (260)
"Two sets of compulsions thus created the new working class in health care. The first, the gendering of care work and the constitution of women as caring subjects, ran on a longer time line, operating throughout the course of the lifetime. Working-class women were produced as caring subjects in their schools, their churches, their neighborhoods, and especially their families. In the world of the single-wage household, this care served its purpose in relation to the rhythms of the industrial economy: women cooked for tired steelworkers, disciplined children into the industrial routine, cleaned up the soot from their houses, and scrimped and saved during layoffs and strikes; women tended to their people when they got old or sick. With the decline of the steel industry, however, the gendering of care work intersected with another equally powerful compulsion: economic need. While the long, slow decline of steel employment had taken a steady toll on Black working-class families for decades—creating a well-established pattern of labor force participation for Black women— things had gotten dire enough to push large numbers of displaced white women into work only in the final spasm of the steel industry." (216)
"While hospitals saw dramatic employment growth through the early 1990s, this pattern shifted with the emergence of market oligopoly. Hospital employment peaked in 1993, the inflection point in the corporate consolidation process. But even as hospital work leveled off, health care labor markets in general kept up their expansion, spreading out into other types of institutions; ambulatory facilities, nursing homes, physicians’ offices, and home care agencies all continued rapid employment growth. After another decade, health care work overall accounted for 14 percent of the regional labor force, making it easily the largest industry in the labor market, approaching the direct imprint of the steel industry in its heyday." (252)
"Hospitals, seeking to contain costs in their labor-intensive industry, faced a compulsion to maximize workers’ productivity by limiting their numbers, in the expectation that they would deliver sufficient output regardless. This expectation rested on the inherited care ethic, the cultural substrate left over from the dissolving decommodified system. Management enjoyed leverage in the fact that workers themselves would not allow the vital elements of care work to go undone." (253)
"What do we mean when we as a society call these workers “essential”? We evidently do not mean that they are owed substantive recognition or power, money or status, for their efforts. We mean, rather, that whether they like it or not, they owe us something—possibly everything. Those invested in the current unequal social order may come to regret acknowledging how much depends on these workers, demanding so much from them while offering them so little." (264)