I learned quickly what working in a Level I trauma unit was like by reading JARED - ER TECH by Mitch Bensel who worked in a major hospital trauma unit over 20 years. This book is based on real events experienced by the author. The writing was so good, I felt I was in the room with Jared, the patient, and other staff. Some patients dying or on the verge of dying are saved and they dramatically return to life and living. This was a "can't put it down" book. I want to read it again, and have purchased it as a gift for friends who work in the medical field. I highly recommend this book for anyone who works in a hospital at any level. Persons who live in small communities have no idea what a big city hospital trauma unit is like. The incoming patients are nonstop. Medical personnel have seen sights that would be considered paranormal by many, but witnessed often. The portal to life or death, the trauma unit, takes a special personality to work there. I totally respect the doctors, staff and techs for all they do after learning about it in this book. Definitely an eye opener.