In this book, she recalls the steps she took to achieve success, including how • leverage the principles of accepting, creating, and teaching (A.C.T.) to lead with awareness; • recognize the value that retail employees provide an organization; • promote care and empathy throughout an organization; • cultivate a postive attitude during tough times.
Good content for new or emerging retail managers. Dive deep into how you show up as a manager, your role, and your impact. Understand how "positivity" is a strong tool in your manager toolkit. Stop putting a limit on your own capabilities.