In Built to Serve , Dan Sanders, Ceo of the award-winning, service-oriented United Supermarkets, makes this bold the prevailing business culture is broken and a radical transformation is required-a paradigm shift that reshapes our understanding of the true purpose of work. Leaders have a choice-continue to chase a broken price-profit model and suffer the consequences or build a culture committed to servanthood and discover the fulfillment evident when people see their work as a ministry. The choice leaders make will not only determine economic success and failure but also will determine their organization's long term impact on humanity. The time is now. Sanders reveals how your people can adopt United's mission of “Ultimate Service, Superior Performance, Positive Impact.” He distills valuable lessons from nine decades of a people-centered culture that consistently delivers outstanding customer service and reveals how you can develop a fully engaged, productive workforce.
Following a 20 year corporate career, Dan Sanders is now a writer, speaker and activist,
Sanders is associated with the new atheist and humanist movements, an advocate for the mental health organisation, the BlackDog Institute, as well as a proponent for ethics, science based scepticism and the humanities in education.
He lives in Sydney, Australia with his piano teacher wife and the huge imaginations of their five children.