The potential value of marrying ethnography and pastoral practice is clearly established. The power of ethnographic listening to bring difficult matters out into the open and bring about a healing process is worth consideration. The author positions listening as "a liberating practice that validates and honors another person's experience, insight, and soul." Using ethnographic research as an agent of justice-oriented transformation is intriguing.
The author also presents the basic steps of completing a qualitative study using an ethnographic approach in an easy-to-understand manner. However, the book is light on examples, primarily relying on three examples throughout most of the book. Additionally, one of the examples seems to suggest that the size of a church is the best indicator of its health and mission achievement. The book takes a rather secular view of theology and spiritual practices. Christianity and Biblical study are rarely mentioned within a book focused on pastoral practice.