Customer Service: The Art of the Impossible

by Don Ruff

This fictional portrayal is a humorous look at corporate retail trying to serve their two masters, Customers and Stockholders. Customers want to give up as little amount of money as possible. Stockholders want customers to spend as much money as possible. Corporate tries to please both masters. The brave savvy heroic customer service associate keeps the enterprise going. The customer service associates are the heros and heroines.

251 pages, Kindle Edition

Published December 5, 2020

About the author

Donald Ruff currently lives in Marshallville, OH with his wife, 2 cats in a house surrounded by 700 varieties of hostas. Due to constantly being asked to dig holes for the new hostas his wife purchased, Donald has turned to the arduous task of keeping busy being a writer of humorous fiction. This way Donald can postpone the hole digging activity while he secretly takes a nap.

One review of Donald is that he writes humorous stories about everyday life. He turns those stories around in his head and writes a complete book blending all the stories into one exciting adventure.

Donald a tremendous amount of fun turning the excess happy endorphins in his brain into words in a book that make people laugh.

Donald is usually saying, "It's not as bad as it seems. It's worse than what is seems." How Donald is able to turn every situation into a humorous story is a mystery to his friends.

Donald's friends are hoping they never appear in any of his books.

Reviews

[Don Ruff]

This book is ideal for readers who appreciate satirical workplace stories celebrating the unsung heroes navigating corporate absurdity.