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The Lovemarks Effect: Winning in the Consumer Revolution

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A business revolution is changing all the rules of the marketplace. Power is shifting from manufacturers and retailers directly to consumers, freshly enabled with information, choice, and connectivity. Price, service, quality, and design advantages are no longer enough to win.

In 2000, Kevin Roberts, CEO Worldwide of ideas company Saatchi & Saatchi said that brands were running out of juice. In the future beyond brands , Roberts showed how Mystery, Sensuality, and Intimacy can create powerful emotional connections with consumers. The response to the book was electric. Now in 16 languages, Lovemarks has generated a wave of consumer conversations stretching over 100-plus countries.

In this follow-up book, The Lovemarks Winning in the Consumer Revolution , the people consumers, owners, and marketers show the impact of Lovemarks on their lives, their businesses, and their aspirations. How consumers feel about your company—their emotional connection to you—is what now determines success. The Lovemarks Winning in the Consumer Revolution offers instruction and inspiration about creating emotional connections and winning in a consumer-empowered future.

From the aisles of the in-store experience to the power of sustainable design, from Lovemarks research to consumer stories, The Lovemarks Effect is a joyride through the evolving business landscape.

264 pages, Hardcover

Published November 1, 2006

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About the author

Kevin Roberts

67 books26 followers

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Displaying 1 - 4 of 4 reviews
Profile Image for Maria.
5 reviews
August 8, 2012
Es bueno, pero repite demasiado el libro que se publicó antes de este.
Profile Image for Bernie May.
78 reviews4 followers
November 23, 2012
Loved it. Great read if you want to understand want a brand really is, why it matters, and how it's different than just picking corporate colours and fonts.
Profile Image for Sahin Giray.
2 reviews1 follower
December 3, 2012
perfect examples for brand differentiation by considering customer point of feel
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