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Effective Emails: The Secret to Straightforward Communication at Work
Do you want less frustrating emails at work?
Would you like replies that actually answer your questions?
How about getting your team to send shorter, clearer messages?
If you answered yes to any of these questions this book is for you (and your team!)
Effective Emails is a straightforward guide to removing the pain from writing and receiving emails at work. It is the communication skills class we should all have been taught at school but weren’t.
NOTE: This is NOT a book about sales & marketing email. You will not learn anything about sending cold emails, writing sales copy, or selling or any kind. This book is focused on how to communicate effectively with colleagues, clients, and the people you work with day to day.
This book shows you the formula for a clear, concise business emails. You’ll learn how the chances of someone reading your email.Get your point across quickly.Get faster, clearer, and more complete replies.Avoid the frustration of group and chain emails.And more…In each chapter Chris Fenning (multi-award-winning author of The First Minute) shares techniques and step-by-step methods developed in his own career, combined with advice from other communication experts. Each page turns vague advice of "write shorter messages" into simple frameworks you can apply to every email you send at work.
Examples are given throughout the book along with a case study that shows how to turn a long, unstructured email into something clear and easy to understand.Have you ever thought these things?“Did they read my message? Why haven’t they replied yet?”
“Why did they only answer one question when I obviously sent them three?”
“Urgh I hate email chains sooooo much!”
“They copied my boss! What did I do to deserve that?”
If you’ve ever thought these things, this book is for you.
If yes, then this book is for you. Inside you will find the exact steps you can take to never thinking those things again.
When you use the secrets in this book, your employer, colleagues, and team mates will pay attention to what you write. And who knows, they may even thank you for it!FAQQuestion: Is this just another book telling me what I should or should not write as a greeting?
Answer: Definitely not. This book is about effective business communication via email, the word you use to greet someone is one of the least important things when it comes to conveying your message clearly. In this book there is perhaps one page about greetings. The rest is about how to create and structure meaningful messages.
Question: Will this book help me write sales and marketing messages?
Answer: No it will not. There is no sales or marketing methods in this book. The focus of Effective Emails is to give people tools to help them communicate better with their team mates, colleagues, managers, clients, and other people they interact with in the normal course of their work. Sales teams will benefit from this book when communicating with other teams inside their company, but not when selling to customers.
Would you like replies that actually answer your questions?
How about getting your team to send shorter, clearer messages?
If you answered yes to any of these questions this book is for you (and your team!)
Effective Emails is a straightforward guide to removing the pain from writing and receiving emails at work. It is the communication skills class we should all have been taught at school but weren’t.
NOTE: This is NOT a book about sales & marketing email. You will not learn anything about sending cold emails, writing sales copy, or selling or any kind. This book is focused on how to communicate effectively with colleagues, clients, and the people you work with day to day.
This book shows you the formula for a clear, concise business emails. You’ll learn how the chances of someone reading your email.Get your point across quickly.Get faster, clearer, and more complete replies.Avoid the frustration of group and chain emails.And more…In each chapter Chris Fenning (multi-award-winning author of The First Minute) shares techniques and step-by-step methods developed in his own career, combined with advice from other communication experts. Each page turns vague advice of "write shorter messages" into simple frameworks you can apply to every email you send at work.
Examples are given throughout the book along with a case study that shows how to turn a long, unstructured email into something clear and easy to understand.Have you ever thought these things?“Did they read my message? Why haven’t they replied yet?”
“Why did they only answer one question when I obviously sent them three?”
“Urgh I hate email chains sooooo much!”
“They copied my boss! What did I do to deserve that?”
If you’ve ever thought these things, this book is for you.
If yes, then this book is for you. Inside you will find the exact steps you can take to never thinking those things again.
When you use the secrets in this book, your employer, colleagues, and team mates will pay attention to what you write. And who knows, they may even thank you for it!FAQQuestion: Is this just another book telling me what I should or should not write as a greeting?
Answer: Definitely not. This book is about effective business communication via email, the word you use to greet someone is one of the least important things when it comes to conveying your message clearly. In this book there is perhaps one page about greetings. The rest is about how to create and structure meaningful messages.
Question: Will this book help me write sales and marketing messages?
Answer: No it will not. There is no sales or marketing methods in this book. The focus of Effective Emails is to give people tools to help them communicate better with their team mates, colleagues, managers, clients, and other people they interact with in the normal course of their work. Sales teams will benefit from this book when communicating with other teams inside their company, but not when selling to customers.
162 pages, Kindle Edition
Published December 6, 2022
57 people are currently reading
217 people want to read
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Displaying 1 - 3 of 3 reviews
July 20, 2023
Email is a staple of the modern business workplace. A new employee can find that it’s easy to make dozens of simple mistakes. An experienced employee can find that they aren’t as effective or efficient as their job requires them to be. The trouble is that all of these rules of communication are unwritten and seemingly inaccessible. To help us raise our email “game,” Chris Fenning provides this concise guide to realize our best intentions and goals.
I’ve learned many of these tips by experience throughout the years. (Top-flight colleagues can teach a lot.) However, I, too, recognized many of the pitfalls from past workplace experience. Despite this past record, Fenning showed me several new, specific ways that I can improve. For instance, I can more deliberately summarize people into the conversation when I add them to emails. Or I can more explicitly define the urgency of requests. I suspect anyone reading this book can identify at least a handful of these actionable steps to improve their daily trek through their inbox. Practiced with discipline over time, that can yield a cornucopia of fruit.
Fenning organizes this book into four sections. The first section covers the subject and the introduction; the second, formatting; the third, group emails; and the fourth, miscellaneous tips. Because this book is essentially a compilation of advice, most people will undoubtedly find only some of the tips helpful. Nonetheless, the reminders – and importantly the explanations behind the reminders – can help us maintain good habits while bettering our other habits. Even a few percentage points of enhanced impact can have notable effect over time.
As always, some limitations exist. I’m interested in how newer technologies like Slack could be discussed in depth. Some advice (e.g., about plain-text emails) seems increasingly dated as technology advances. At 145 pages, this book is extremely concise; perhaps a few more stories of successes and mishaps might liven up the reader’s encounter.
Anyone seriously engaged in business communications over email can benefit from reading this book. Either new employees first learning about workplace culture or experienced leaders trying to dig themselves out of mountains of messages can implement a few suggestions to see real improvement. Good communication can impress “higher ups” in the organization. Importantly for senior leaders, it can also enhance effectiveness and improve efficiency. An important aspect of a career is controlling things that you can control. This work shows us how to do that with email so that we can be better positioned to take opportunities ahead.
I’ve learned many of these tips by experience throughout the years. (Top-flight colleagues can teach a lot.) However, I, too, recognized many of the pitfalls from past workplace experience. Despite this past record, Fenning showed me several new, specific ways that I can improve. For instance, I can more deliberately summarize people into the conversation when I add them to emails. Or I can more explicitly define the urgency of requests. I suspect anyone reading this book can identify at least a handful of these actionable steps to improve their daily trek through their inbox. Practiced with discipline over time, that can yield a cornucopia of fruit.
Fenning organizes this book into four sections. The first section covers the subject and the introduction; the second, formatting; the third, group emails; and the fourth, miscellaneous tips. Because this book is essentially a compilation of advice, most people will undoubtedly find only some of the tips helpful. Nonetheless, the reminders – and importantly the explanations behind the reminders – can help us maintain good habits while bettering our other habits. Even a few percentage points of enhanced impact can have notable effect over time.
As always, some limitations exist. I’m interested in how newer technologies like Slack could be discussed in depth. Some advice (e.g., about plain-text emails) seems increasingly dated as technology advances. At 145 pages, this book is extremely concise; perhaps a few more stories of successes and mishaps might liven up the reader’s encounter.
Anyone seriously engaged in business communications over email can benefit from reading this book. Either new employees first learning about workplace culture or experienced leaders trying to dig themselves out of mountains of messages can implement a few suggestions to see real improvement. Good communication can impress “higher ups” in the organization. Importantly for senior leaders, it can also enhance effectiveness and improve efficiency. An important aspect of a career is controlling things that you can control. This work shows us how to do that with email so that we can be better positioned to take opportunities ahead.
November 19, 2024
This book provides pretty nice depth on effective emails for work. Especially the first two chapters. This would be a very good read for early career individuals.
August 27, 2023
Concise, written from American perspective which I adore. For Asian context, the principles can apply although it must be tailored to suit the indirect Asian context
Displaying 1 - 3 of 3 reviews