Power Etiquette: What You Don't Know Can Kill Your Career

by Dana May Casperson

In an era when companies are competing based on service, manners are much more than a social nicety -- they're a crucial business skill. Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In fact, good manners are good business. Power Etiquette provides quick guidance on such pertinent and timely topics This no-nonsense "manners reference" refreshes you on everyday etiquette and makes sure you're on your best behavior.

212 pages, Paperback

First published March 22, 1999

Reviews

[Kevin Hawkins · Rating 4 out of 5]

As with any book on etiquette, it helps one be confident in social situations. Parts of the book are dated because the book was written a few years ago. However, the book contains a lot of timeless gems.

[May Ling · Rating 4 out of 5]

This was written in 1999. One star off only because 20 years later it's finally a bit dated, but it's got a lot of great pointers. Having worked for the last 20 years, my employers and clients have ingrained many of these. Still, there were a few that i was unaware on and a few more where I wasn't sure.

I love these books. So many think that Etiquette is about being righteous or hoity toity. I agree with the author, it's about having confidence and also about being able to help others feel comfortable and thereby make sure that you are experienced in a positive light. It was great to brush up on this in front of a networking event, particularly since it's my first in which Americans will be the minority. There is so much you take for granted, but multi-cultural etiquette is difficult and takes more thoughtfulness.

Anywho, great book. If they updated it for the modern age, I would def read it.

[Lori Grant · Rating 4 out of 5]

A should-read book on etiquette in business life.

[Aliya · Rating 3 out of 5]

Covers the essentials. Good for young professionals and others who may need some help with etiquette.