My boss recommended this book to me as I told him I was interested in learning more about building communities of practice (internal supportive interest groups for various skills and interest) within our organisation. I was particularly keen to find ways to develop a supportive information-sharing community for our online content authors and editors (of which there are about 50).
He lent me this book, saying a lot of the things I wanted to do came back to the key principles of networking. I'm all for holistic approaches to learning so gave it a go.
Some of the advice is a bit dated now: "Make sure you have a dedicated fax machine line!" But the people-based advice is (mostly) up to date. It was nice to see such a profit-focused audience being given the message that networking should not be selfish, and that people should network to achieve better benefits for the world - not just their own little part of it.
I'd been put off the concept of networking as I'd once knew a self-professed networker, who made it his business to 'work the room' at any social gathering. I was thoroughly turned off because he was always out to find out what was in it for him, he delighted in getting people together and helping them out - but there was always this vulture-like quality that left you feeling greasy after talking to this 'fixer'. Morals did not play a part in his machinations. The book here advocates integrity and sincerity, genuine interest in helping others, and if all 'networkers' embrace these qualities things would be grand indeed.
I learned 10 friendly questions to ask people in order to better understand them and to quickly develop trust in the first four minutes of contact (pp 144-146).