Sounds like Don Lasseter did a fine job researching the history of "Going Postal" incidents from 1983 through 1996 just before publishing this book in 1997. The number of perpetrators is excessive even for a large workforce and indicates that there are deep-seated issues in the corporate culture that no one wants to deal with until something happens.
Going postal takes you to: South Carolina, Georgia, New York, Oklahoma, Massachusetts, Louisiana, California, New Jersey, Michigan, Illinois, New Jersey, and Nevada. I guess that qualifies as bouncing around the map. Nothing isolated to any particular location. Incidents happened in 1983, 1985, 1986, 1988, 1991, 1992, 1993, 1995 and 1996. Wow! If this were a song the title would be "And You Don't Stop." The numbers of employees killed in postal facilities isn't a figment of an imagination. As further noted, fostering anger is what went wrong!
Intimidation by upper management "That's the way they motivate you at work. It's a prehistoric era there, really."
The GAO issued recommendations for changes including one that suggested the USPS "Select and train managers who can serve as facilitators/counselors and who have the skills experience, and interest to treat employees with respect and dignity, positively motivate employees, recognize and reward employees for good work, promote teamwork, and deal effectively with poor performers.
Don Lasseter pointed out an interesting fact that statistics say a higher rate of taxi drivers and liquor store clerks were murdered on the job. "They didn't bother to mention that cabbies and clerks weren't being slaughtered by fellow cabbies and clerks." Statistics also say post offices don't have a high rate of homicide, but they have an exceptionally high rate of employees who kill coworkers.
As past investigators have noted. "These oversight activities repeatedly revealed an autocratic management style within the Postal Service, a style both admitted to and regretted by Anthony M. Frank... Postmaster General..."
The supervisor mentality of the past "I ate dirt for many years, now it's your turn to eat dirt" still exists today in the year 2010.
The book was very detailed and informative! It has been continued by other credible authors who have presented their own look into today's U.S. Postal Service culture. This book is a must read for past, present, and future workplace leaders. Mr. Lasseter also included more than 20 black and white photos which add a visual impact to the reading. Get your copy while you can!