SOCIALLY INTELLIGENT COMPUTING is a conversation between Shirky and Daniel Goleman, renowned author of Emotional Intelligence and Social Intelligence. Shirky and Goleman explain how high performance in groups correlates with collective Social Intelligence
Shirky breaks down how online business and social networks have been plagued by flaming (unregulated emotional outbursts), major misunderstandings, lack of cohesion, poor decision making, and loss of functionality because emotional connection is vital for effective communication. Shirky describes how online groups function best - and how the internet can be utilized to improve our society using social intelligence.
Author of Emotional Intelligence and psychologist Daniel Goleman has transformed the way the world educates children, relates to family and friends, and conducts business. The Wall Street Journal ranked him one of the 10 most influential business thinkers.
Goleman’s Emotional Intelligence was on The New York Times best sellers list for a year-and-a-half. Named one of the 25 "Most Influential Business Management Books" by TIME, it has been translated into 40 languages. The Harvard Business Review called emotional intelligence (EI) “a revolutionary, paradigm-shattering idea.”
Goleman’s new book, Focus: The Hidden Driver of Excellence, argues that attention — a fundamental mental ability for success — has come under siege. Leadership that gets results demands a triple focus: on our inner world so we can manage ourselves; on others, for our relationships; and on the outer forces that shape our organizations and society itself.
His more recent books include The Brain and Emotional Intelligence, and Leadership: The Power of Emotional Intelligence - Selected Writings.
The ideas discussed in this conversation are really interesting - even in a post-pandemic world with tools and know-how to manage online meetings and grapple with virtual meetings.
Clearly this was a transcript from a conversation as there were a lot of typos and syntax errors.
While a lot of what the two talked about isn't explicitly relevant today, it's really neat to see how they were on the bleeding edge of thinking about challenges and strengths of social computing. This has really helped me reframe how I think about online dynamics.