An outstanding book by an impressive list of authors that attempts to move a delapidated, archaic, dysfunctional industry (designing & constructing the built environment) into the 20th century--at long last. Provides great descriptions of all the necessary tools & radical transformations of perspective that will be needed to foster and nurture this "mindshift"--including contracting & many other improvements to address the inevitable "legal hurdles."
There were a few "typos," but my only substantive complaint involves the last chapter, workplace performance. The last chapter's content was for the most part, excellent, but symbolically, the very fact that this was the last chapter signifies that people--the occupants of
buildings--continue to receive "short shrift" from decision makers responsible for the next generation of the built environment. In fact, as the last chapter correctly indicates, the people who occupy buildings should be the "tail wagging the dog" of design & construction; they even represent the highest cost to the tenants of buildings, and thus the "business case" should be obvious to anyone with a modicum of ability to "connect the dots."
Ironically, with the exceptions of Tim Springer and Vivian Loftness, who are indeed world-class experts in this area, much of the remaining research cited purports to argue for current trends in interior design--toward more open, "collaborative" environments. At least one or two case studies from the Boulder Institute (summarized in this chapter) indicated that acoustics should be a focus for design; often in open-plan offices, acoustics are virtually ignored.
In my view, optional speech privacy should result in LEED p
oint(s) for buildings, and there are very few examples of corporate office projects that provide anything near this level of performance. After over five decades of implementation, open-plan offices typically ignore acoustics; lack of speech privacy still represents the "Achilles' heel" of open-office planning.
Future "optimal" solutions may indeed involve balancing adequate acoustics (and other human-centered design characteristics) with increased personal control (over not only the built environment but also over work-life balance and/or work-life integration). Possible examples of these important trends for the future might include concepts such as combi-offices, flex-offices & high-variety, strategically aligned (among IT/IS, HRM, CRE/FM, & office design) projects. Some examples that feature at least a few steps in the right direction include MacQuerie Bank (Sydney, Australia), Cisco Systems (San Jose, CA), Sun Microsystems (Palo Alto, CA), and Capital One (Ric
hmond, VA).
Overall, an intriguing book that should be in the hands of everyone involved in the future of the build environment.