Jump to ratings and reviews
Rate this book

The Commercial Real Estate Revolution: Nine Transforming Keys to Lowering Costs, Cutting Waste, and Driving Change in a Broken Industry

Rate this book
As it currently operates, the commercial real estate construction industry is a disaster full of built-in waste. Seventy-percent of all projects end over budget and late. The buildingSMART Alliance estimates that up to fifty-percent of the process is consumed in waste. Almost every project includes massive hidden taxes in the form of delays, cost overruns, poor quality, and work that has to be redone. Building new structures is a fragmented, adversarial process that commonly results in dissatisfied customers and frequently ends in disappointment, bitterness, and even litigation. The industry must change--for its own good and that of its customers. But while the industry has tried to reform itself, it can't do it alone. Real change can only come from business owners and executives who refuse to continue paying for a dysfunctional system and demand a new way of doing business.

The Commercial Real Estate Revolution is a bold manifesto for change from the Mindshift consortium--a group of top commercial real estate industry leaders who are fed up with a system that simply doesn't work. The book explains how business leaders can implement nine principles for any project that will dramatically cut costs, end delays, create better buildings, and force the industry into real reform.

The Commercial Real Estate Revolution offers a radically new way of doing business--a beginning-to-end, trust-based methodology that transforms the building process from top to bottom. Based on unifying principles and a common framework that meets the needs of all stakeholders, this new system can reform and remake commercial construction into an industry we're proud to be a part of.

If you're one of the millions of hardcore cynics who work in commercial construction, you probably think this sounds like pie in the sky. But this is no magic bullet; it's a call for real reform. If you're an industry professional who's sick of letting down clients or an owner who's sick of cost overruns and endless delays, The Commercial Real Estate Revolution offers a blueprint for fixing a broken industry.

352 pages, Hardcover

First published June 22, 2009

13 people are currently reading
66 people want to read

About the author

Rex Miller

6 books10 followers
REX MILLER is the principal and thought leader for MindShift, a future-focused consultancy and organizational performance firm. He is the author of The Commercial Real Estate Revolution, The Millennium Matrix: Reclaiming the Past, Reframing the Future of the Church, and Change Your Space, Change Your Culture, all from Wiley.https://www.goodreads.com/review/list...

Ratings & Reviews

What do you think?
Rate this book

Friends & Following

Create a free account to discover what your friends think of this book!

Community Reviews

5 stars
17 (40%)
4 stars
16 (38%)
3 stars
4 (9%)
2 stars
3 (7%)
1 star
2 (4%)
Displaying 1 - 5 of 5 reviews
Profile Image for Christian Overbey.
14 reviews
October 29, 2012
This book changed my professional direction forever. It provided a crucial missing piece of a complex puzzle I have been working on for years. This is a conceptual book for decisionmakers that provides case studies supporting arguments for integrated projects, sustainability, prefabrication, lean construction and user satisfaction.

Modern Construction, by Lincoln Forbes, is essentially the detailed how to do it companion to this conceptual book.
Profile Image for Jay Brand.
132 reviews3 followers
September 13, 2016
An outstanding book by an impressive list of authors that attempts to move a delapidated, archaic, dysfunctional industry (designing & constructing the built environment) into the 20th century--at long last. Provides great descriptions of all the necessary tools & radical transformations of perspective that will be needed to foster and nurture this "mindshift"--including contracting & many other improvements to address the inevitable "legal hurdles."
There were a few "typos," but my only substantive complaint involves the last chapter, workplace performance. The last chapter's content was for the most part, excellent, but symbolically, the very fact that this was the last chapter signifies that people--the occupants of

buildings--continue to receive "short shrift" from decision makers responsible for the next generation of the built environment. In fact, as the last chapter correctly indicates, the people who occupy buildings should be the "tail wagging the dog" of design & construction; they even represent the highest cost to the tenants of buildings, and thus the "business case" should be obvious to anyone with a modicum of ability to "connect the dots."
Ironically, with the exceptions of Tim Springer and Vivian Loftness, who are indeed world-class experts in this area, much of the remaining research cited purports to argue for current trends in interior design--toward more open, "collaborative" environments. At least one or two case studies from the Boulder Institute (summarized in this chapter) indicated that acoustics should be a focus for design; often in open-plan offices, acoustics are virtually ignored.
In my view, optional speech privacy should result in LEED p

oint(s) for buildings, and there are very few examples of corporate office projects that provide anything near this level of performance. After over five decades of implementation, open-plan offices typically ignore acoustics; lack of speech privacy still represents the "Achilles' heel" of open-office planning.
Future "optimal" solutions may indeed involve balancing adequate acoustics (and other human-centered design characteristics) with increased personal control (over not only the built environment but also over work-life balance and/or work-life integration). Possible examples of these important trends for the future might include concepts such as combi-offices, flex-offices & high-variety, strategically aligned (among IT/IS, HRM, CRE/FM, & office design) projects. Some examples that feature at least a few steps in the right direction include MacQuerie Bank (Sydney, Australia), Cisco Systems (San Jose, CA), Sun Microsystems (Palo Alto, CA), and Capital One (Ric

hmond, VA).
Overall, an intriguing book that should be in the hands of everyone involved in the future of the build environment.
Profile Image for Don.
1,564 reviews22 followers
February 25, 2013
Traditional or current system: not trust based, selected on penny fee vs collaborative value, creates 'criminals' with need to hire cops, top down emphasis, no shared risk-owner pays all, 10% cost in communication, 50% fail to meet weekly work plan and thus 70% exceed budget and schedule, 30% labor inefficiency and material waste, pieces vs assembly approach, risky 50 year old process with playing cards of roles. IPD approach with focus on trust based selection and user productivity, collaboration, sustainability, total building life value leadership, BIM, shared risk contracts, optimize offsite, govt and schools as largest users of power, tax savings on purchases 6%cs 17%int.
Profile Image for Todd Ellsworth.
6 reviews
October 16, 2011
This is a must read book for those in the commercial building industry. The ideas are not earth shaking and one has to ask "Why Not". Why haven't they been implemented on projects to this point. Maybe it's time to stop asking why and just do. There's enough proof out there now including the examples in this book to say this IS the future and the future is now.
Profile Image for Jeremy.
3 reviews1 follower
July 11, 2016
Interesting ideas and approach to real estate. The "revolution" is focused on the construction aspect of larger projects, so the applicability of the book is limited in that regard.
Displaying 1 - 5 of 5 reviews

Can't find what you're looking for?

Get help and learn more about the design.