This book is an example of why managers are portrayed the way they are in the Dilbert comic strips.
All of the information this book has to offer can be found in the paragraph headings. The paragraphs themselves are of no substance and contain information only useful for increasing the number of pages in the book to over 500 so that the book looks thick enough to be considered a text worthy of paying $200 for (yes, I'm not kidding $200).
Unfortunately the useful information in this text could be condensed from the its over 500 pages into a 20 slide powerpoint projected onto a screen in front of a room full of groggy, pointy-haired sycophants looking for ways to make money off of people who actually do real work.
This book is a clear example of how the standards for higher education continue to shrink into the dismal abyss that is pointlessness, bureaucracy, laziness, scams, stupidity, self-loathing, and all of the other things that I assume live inside of Donald Trump's toupee.