From Contents - Building a Career; Science and Art of Building Clientele; One Card System; Success Manual; OCS Planner; Self-Management; Art of Sales Cycle; Six Step Prospecting and Three Step Promotion; Pre-Approach, Telephoning and Approach; Fact Finding; Closing, Delivery and Post Sale Service; Conclusion. (Description by http-mart)
Extensive look at the One Card system. Still very applicable in today's financial services market although it would be nice to see it updated to reflect language more consistent with online CRMs versus physical cards.