What do you think?
Rate this book
The Assertiveness Handbook
Are you tongue tied when you want to air a difficult issue or press for your rights? The good news is that assertiveness skills that allow for effective communication can be learned. Mary Hartley suggests ways of dealing confidently and assertively with people in a range of situations. She provides a series of practical exercises designed to help you develop a positive style of behavior based on self-respect and respecting others. Using case studies, self-assessment material, exercises and practical tips, this down-to-earth book can help you gain increased confidence and self-esteem at work.
122 pages, Paperback
First published January 1, 2006
14 people want to read
About the author
Mary Hartley
19 books1 followerI am a writer, presenter and personal development coach specialising in people skills and communication. I am a CIPD-qualified trainer with a wide range of experience and expertise in leading workshops and training courses covering all aspects of personal development.
I have published a range of books on subjects such as stress management, assertiveness, managing anger and listening skills. I have been quoted in publications such as the Daily Mail, The Times, MailOnline, The Sun and teenage magazines and have been interviewed on a range of national and local radio stations, including the BBC and Capital Radio and have acted as consultant to the BBC Learning Zone. My books are included in reading lists of colleges, universities and NHS websites.
My books offer practical, realistic advice and include self-assessment materials, exercises and practical tips to increase your confidence and self-esteem. They focus on ways of developing a positive style of behaviour based on self-respect and respecting others.
I have persuaded angry printers and engineers to embrace change,have encouraged teachers, administrators, technicians to become more assertive and have helped staff who were heading for burnout to manage their levels of stress. My books have been recommended in a wide range of publications from the CIPD professional journal to Take A Break to Cosmopolitan.
My new ebooks include:
The Good Stress Guide (completely revised new edition)
How To Cope With Stress At Work
How To Cope With Anger At Work
My backlist of titles in print include:
The Assertiveness Handbook
A Guide to Anger Management
How to Listen So That People Talk
The Busy Woman's Handbook
The Good Stress Guide
Stress at Work
Body Language at Work
Managing Anger at Work
Text Books and Study Guides
I have written and co-written numerous study guides and text books for English Literature
at A level, AS level, GCSE and Key Stage 3
I have published a range of books on subjects such as stress management, assertiveness, managing anger and listening skills. I have been quoted in publications such as the Daily Mail, The Times, MailOnline, The Sun and teenage magazines and have been interviewed on a range of national and local radio stations, including the BBC and Capital Radio and have acted as consultant to the BBC Learning Zone. My books are included in reading lists of colleges, universities and NHS websites.
My books offer practical, realistic advice and include self-assessment materials, exercises and practical tips to increase your confidence and self-esteem. They focus on ways of developing a positive style of behaviour based on self-respect and respecting others.
I have persuaded angry printers and engineers to embrace change,have encouraged teachers, administrators, technicians to become more assertive and have helped staff who were heading for burnout to manage their levels of stress. My books have been recommended in a wide range of publications from the CIPD professional journal to Take A Break to Cosmopolitan.
My new ebooks include:
The Good Stress Guide (completely revised new edition)
How To Cope With Stress At Work
How To Cope With Anger At Work
My backlist of titles in print include:
The Assertiveness Handbook
A Guide to Anger Management
How to Listen So That People Talk
The Busy Woman's Handbook
The Good Stress Guide
Stress at Work
Body Language at Work
Managing Anger at Work
Text Books and Study Guides
I have written and co-written numerous study guides and text books for English Literature
at A level, AS level, GCSE and Key Stage 3
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
No one has reviewed this book yet.