Absolutely loved The World's Most Powerful Leadership Principle. Here are 5 servant leadership principles gleaned from this book.
Leadership development and character development are one. “Leadership is the choice one makes because it is the right thing to do, regardless of the return that may or may not come one's way as a result” (Hunter, 2004, p. 68). Leaders cannot separate themselves from their character. When growing as a leader one must work on who they truly are as a person if they want to grow in leadership.
A failure to correct negative behavior is a failure to lead. “‘Discipline without love can easily become abuse, while love without discipline is not love at all’” (Hunter, 2004, p. 121). Jesus talks about the father who loves their child and who disciplines them. In the same way, leaders can show love by correcting their employees when needed. Bad behavior in the workplace happens because the leader allows it. An employee may act kind and respectful to the boss but treat other co-workers with disrespect. A failure to correct negative behavior is a failure to lead.
Nature is what people are put into this world to rise above. “‘Human nature is going to the bathroom in your pants… To two year olds, defecating in their pants is a very natural behavior. In fact, what their mother is now proposing seems totally preposterous and unnatural: ‘what, mommy? You want me to get up on that big, cold white thing and do what? No way, Mommy, that’s unnatural!’” (Hunter, 2004, p. 133). In the same way a two year old defecates in their pants it is natural for a person to be selfish. A leader does not have to train a person to be selfish, it is natural. On the other hand, being a servant is unnatural. This is what the book would call “”fake it till you make it”. Our hearts may not want to serve, however if you choose to serve a person's heart will follow.
Do not say you cannot teach an old dog new tricks. “It is never too late to learn and grow. If you are too old or lazy to learn and grow, then you are too old or lazy to lead” (Hunter, 2004, p. 164). Habits are a new trick anyone can teach themselves. Servant leaders must build new habits continually. Character is developed through discipline and habits. A person practices serving their coworkers and eventually it becomes a habit, part of their character. They will get to a point where they no longer have to think about it, serving becomes second nature.
Lastly there are three Fs of leadership “These three Fs are Foundation, Feedback and Friction” (Hunter, 2004, p. 173). Foundation is all about setting the standard. What are the expected behaviors within the organization, and what happens if a person does not behave the way they should. Feedback is what allows people to see the areas they lack in or the gaps in their leadership. Measurable goals need to be set, this will allow the gaps to begin to close. Finally, friction provides the healthy conflict needed to incentivize working at top performance. Friction allows people to demand excellence and challenge people when they are not reaching the standard.
References
Hunter, J. C. (2004). The world's most powerful leadership principles: How to become a servant leader. Crown Business, New York, New York.