Managing Crises Before They Happen: What Every Executive and Manager Needs to Know About Crises Management

by Ian I. Mitroff, Gus Anagnos

From tragic accidents to public relations fiascos, we live in an increasingly crisis-ridden society. In fact, half of the major industrial accidents of the past century occurred in the last 20 years. Incidents such as Bhopal and the Exxon Valdez have become embedded in our consciousness, cultural icons of the worst sort. Other crises, less devastating but with serious impact on their businesses, occur almost daily. Why is this-- and what can be done to reverse this disturbing trend? According to Ian Mitroff, one of the world's leading experts on crisis management, the rise in the crisis rate is due to an ingrained "it-can't happen- to-us" mentality--which, in turn, leads to a total lack of preparedness for crises. His solution? Find out in MANAGING CRISES BEFORE THEY HAPPEN. This fascinating book provides readers with a powerful framework that will help * Recognize the early warning signals that almost always precede a crisis * Focus on the big picture, not just the details * Avoid becoming either the victim or the villain in a crisis situation * Understand the importance of personal character, corporate culture, and thinking outside the box to effective crisis management * Learn from one crisis things that can prevent or ameliorate the next.

Genres: Management, Business

172 pages, Hardcover

First published December 31, 1999

About the author

ِِAn American organizational theorist, consultant and Professor Emeritus at the USC Marshall School of Business and the Annenberg School for Communication at the University of Southern

Reviews

[Marwa]

لأ، قليل، قهر
Iso standard 31 000، خطة، قهر، علم إدارة (مع) الأزمة، بص(نقطة تحكم مركزية تري الصورة الكاملة/ الرمزية بتفهم)
قبل

[Regis Lucci · Rating 5 out of 5]

RESUMO NO DRIVE

[Suzanne · Rating 3 out of 5]

Interesting read with some good outlines of key concepts. Examples and scenarios are quite outdated though.

[Patrick · Rating 3 out of 5]

Another good book on crisis management; a good supplement for Steven Fink's "Crisis Management: Planning for the Inevitable". Not, on the whole, as good as Fink's book, but the chapter on Detecting Weak Signals was particularly well done.

[Hans · Rating 3 out of 5]

A decent read. The author is very efficient with his words and gets to his point quickly. He makes a point and then backs it up with a story. Effective and concise where others generally droll on endlessly trying to make their point.