Excellent how-to guide in designing and activating a global operation model. Very org/gov/leadership focused reflecting the author's expertise. Certainly agree that those are biggest reasons for failure and the book does a great job of providing design guidelines. The book doesn't cover technology and process aspects where most of the transformation cost and resources are (but not a bad thing given the intro nature of the book). Anyhow, lots of great insights and backgrounds.
- why a global operating model is inherently complex, but must make each level of complexity rewarding -criticality of the anchor layer selection and scope of global functions - innovation and execution network: I think this is about center of competency/excellence...not totally sure - handshake (or interlock) : focus on representing 80% of the goals (with 20% connections) - gov/power: well explained. very difficult area due to executive politics - great implementation advices (esp, activation begins at the very beginning)
Also, provides great set of assessment tools at the end of the book.