What do you think?
Rate this book
ITIL v3 Foundation Study Notes
Information Technology Service Management (ITSM) is effective management of IT services in a manner that lowers the cost of delivering IT Services by lowering the wasted effort and concentrates on getting things right the first time. Information Technology Infrastructure Library (ITIL) is a framework of best practices for implementing ITSM.
This book represents the essential lessons extracted from the training material for the ITIL v3 Foundation framework certification guide. This book breaks things down into 13 Chapters which cover the major subject areas. The book is bereft of fluff, it presents information in a logical bare bones and simplified manner making for a handy reference tool.
This book represents the essential lessons extracted from the training material for the ITIL v3 Foundation framework certification guide. This book breaks things down into 13 Chapters which cover the major subject areas. The book is bereft of fluff, it presents information in a logical bare bones and simplified manner making for a handy reference tool.
170 pages, Paperback
Published March 26, 2018
1 person is currently reading
1 person want to read
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
No one has reviewed this book yet.