MP3 CD Format A "Highest Rated CEO" who has transformed his organization into a billion-dollar company and a "Top Place to Work" shows leaders how truly prioritizing employees isn't just good for employees—it's good for business.
Imagine a company where everyone loves to work, where employees feel not just "satisfied" but truly cared for, respected, and energized. Think of the impact this would have on recruitment, retention, customer satisfaction, innovation, and overall performance. Aron Ain, the award-winning CEO of Kronos, a global provider of workforce management and human capital management cloud solutions, believes that anything is possible when people are inspired. By embracing employee development and engagement as a growth strategy, Ain transformed his company's culture and built a billion-dollar business. This book takes leaders and managers inside Kronos's highly admired WorkInspired culture, showing them the surprisingly simple rules they can follow to replicate that success.
This inspiring guide reveals the best practices that have earned Kronos distinctions on coveted lists, such as Glassdoor's 100 Best Places to Work, Fortune 's 100 Best Companies to Work For, Forbes 's America's Best Employers, and the Boston Globe 's Top Places to Work. These best practices
● overcommunicating and truth-telling
● trusting your people (again and again) and keeping them safe
● holding managers accountable for being great at what they do
● allowing employees flexible schedules and open vacation time
● challenging your people to put the company out of business with innovative products
● welcoming back boomerang employees
● empowering the next generation workforce
Many executives talk about how "their people are their greatest asset." Ain challenges leaders to "walk the talk" and put people first, whether they oversee a team of five or an organization of 500,000. When they do, employees won't be the only ones who thank them. Customers and shareholders will, too.
I think this book represents a wonderful mindset for a company. I’m an end user of the company discussed in this book. The CEO is proud of what he has created and feels like he should share. I’m glad he did. These principles within this book could be guiding principles for all businesses. If I were not already working in the best job ever, I would seriously want to work for the Kronos company.
On January 7, 2009, the day after IT company Kronos laid off over 250 of his employees (whom he affectionately calls Kronites), CEO Aron Ain stood before his remaining workeds and spoke from his heart.
"It's no one's fault that we're in the position we're in," he said. "To lead the company responsibly and to protect the jobs of the vast majority of Kronites, we simply have to resize our workforce to our business."
With then declining quarterly revenues in the midst of an uncertain economy, and after exploring all possible alternatives to downsizing, the head company opted to publicly lay his heart bare. When the crisis had passed, Kronos and its employees emerged stronger and better positioned for growth, secure in the knowledge that theit management, as exemplified by its CEO, stands for honesty and and transparency.
These are among the principles imparted by Ain in his book WorkInspired: How to Build an Organization Where Everyone Loves to Work. His management lessons were built from years of work experience in Kronos: from 1979 when he joined the company started by his brother when he was fresh out of college, to 2005 when he took over as CEO, to 2009 when his company had to downsize, and to the present in which the 5,500-strong billion-dollar company has garnered notable recognitions such as Glassdoor’s 100 Best Places to Work, Fortune’s 100 Best Companies to Work For, Forbes’s America’s Best Employers, and the Boston Globe’s Top Places to Work.
While "Our employees are our greatest asset" is getting to be cliche, Ain challenges leaders to embody this saying by putting their employees first.
Ain's philosophy is mostly concerned about the behavior of leaders and how they help build and shape corporate culture. Among the best practices he advocates are trusting and empowering employees, holding managers accountable, allowing employees flexible schedules and vacation time (Kronos is among the few companies that implemented open vacation time for employees), giving employees space to develop ideas and take reasonable risks, and empowering the next generation workforce through meaningful internships and charitable efforts.
Ain closely links business strategy, the work of a CEO, to creating and nourishing a great work environment. A clear sense of direction from corporate leadership, a deep understanding of what the company is trying to accomplish as well as appreciation for their contribution to the overall effort, all help foster a committed and engaged workforce that can only be good for customers and shareholders.
I found many of Ain's best practices down-to-earth and common-sense, so much so that I wonder why these are not more closely followed. Honesty and authenticity from leaders are still seen as a rarity, with many corporate heads trying to maintain a veneer of perfection or polish that undermine trust from their team members. The effect of this open and trusting relationship between management and workforce are significant: Kronites are not abusing their open vacation time policy, nor are the star performers being lured away by other companies despite being in a talent hungry industry, among others.
Ain's book is the latest in a long line of management advice / business leadership memoirs. What it brings to the table is a mirror by which leaders should look at themselves.
WorkInspired: How to Build an Organization Where Everyone Loves to Work, published by McGraw Hill Education,will be released on October 9, 2018. It is currently available for pre-order on Amazon.com.
Thanks to NetGalley and McGraw Hill Education for the advanced read.