Chapter 1: Introduction to Microsoft Teams Chapter 2: Working in Teams Chapter 3: Communicating in Teams Chapter 4: Meetings in Teams Chapter 5: User Adoption in Teams Chapter 6: Governance Chapter 7: Automating Business Processes in Teams Chapter 8: Known Challenges and the Future
I was hoping that this book would be more relevant and in-depth, but was sadly disappointed. While the book gives a decent overview of Teams, it is already outdated, which limits the effectiveness. Many features described are in development in the book, but available now.
I expected a lot more detail about aps usage and more tips and tricks. I basically already knew everything in the book so it was just a waste of time and money.
If you want to learn more about Microsoft Teams, not the best book, but has some nice viewpoints.
👀 How this book changed my daily live (Takeaways)
Governance goes hand in hand with user adoption. Having a well-thought-out governance plan ensures that Microsoft Teams is managed and used in the way it was intended. Users will adopt Microsoft Teams if it is well governed and useful to them. A solid governance plan ensures that the user experience remains positive and that organization assets are stored and used properly. The biggest selling point of Microsoft Teams is that it improves the speed and ease of collaboration by providing one location where teammates can interact, share content, and conduct meetings. However, the benefits will only be realized if time is spent planning the administration and management of the service prior to making it available to your users. Without a governance plan, there are pitfalls that will negate these benefits.
⁉ Spoiler Alerts (Highlights)
Chat in Microsoft Teams provides a way to have a 1:1 or group conversation and is great for those private or ad hoc conversations that do not belong in a channel conversation.
Microsoft Teams is a virtual workplace that addresses many forms of office communication. The channel conversations, the heart of Teams, this is where the real collaboration takes place. All team members collaborate on what is relevant right now, all the time in the right context, making it transparent and easy to follow along. Mixing text, emojis, announcements, GIFs, documents, likes, and hearts makes conversations more vivid and engaging.