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Kanban Maturity Model: A Map to Organizational Agility, Resilience, and Reinvention
The Kanban Maturity Model (KMM)l is a new, powerful tool for coaches and consultants advising medium and large enterprises on transformation and improvement using the Kanban Method. From the author of the best-selling Successful Evolutionary Change for your Technology Business , David J. Anderson, together with Teodora Bozheva, this book maps out seven levels of organizational maturity against the six general practices of Kanban to ensure appropriate application of Kanban practices and successful adoption of the approach. The KMM describes a roadmap and concrete actions that enable organizations to achieve fitness-for-purpose and exceptional business agility.
This book is for consultants, coaches, corporate change agents, and managers who must lead medium- and large-scale enterprises through a transition to improve their operations and service delivery. This book is for businesses that aspire to superior business agility, to deliver fit-for-purpose products and services, to delight customers, and to provide the security of long-term survival associated with mature businesses that consistently meet or exceed customer expectations.
The KMM is designed to eliminate the two most common failure modes in the adoption of overreaching, causing an aborted start; false summit plateaus and failure to realize full benefit. KMM provides advisors with the knowledge to create just enough positive stress to provoke improvement without overdoing it and causing a regression in corporate performance.
This book
The KMM will help you avoid the two most typical failure modes in Kanban overreaching, causing an aborted start; false summit plateaus and failure to realize full benefit. Use the model to understand the current situation of your organization and define appropriate actions that will drive it to the desired state.
This book is for consultants, coaches, corporate change agents, and managers who must lead medium- and large-scale enterprises through a transition to improve their operations and service delivery. This book is for businesses that aspire to superior business agility, to deliver fit-for-purpose products and services, to delight customers, and to provide the security of long-term survival associated with mature businesses that consistently meet or exceed customer expectations.
The KMM is designed to eliminate the two most common failure modes in the adoption of overreaching, causing an aborted start; false summit plateaus and failure to realize full benefit. KMM provides advisors with the knowledge to create just enough positive stress to provoke improvement without overdoing it and causing a regression in corporate performance.
This book
The KMM will help you avoid the two most typical failure modes in Kanban overreaching, causing an aborted start; false summit plateaus and failure to realize full benefit. Use the model to understand the current situation of your organization and define appropriate actions that will drive it to the desired state.
- GenresManagementBusiness
502 pages, Paperback
Published October 9, 2020
7 people are currently reading
183 people want to read
About the author
David J. Anderson
32 books63 followersLibrarian Note: There is more than one author by this name in the Goodreads database.
David is an innovator in management thinking for 21st Century businesses. Author and pioneer of the Kanban Method he has more than 30 years’ experience working in the high-technology industry. David previously worked at IBM, Sprint, Motorola, and Microsoft where he developed the Kanban Method to greatly improving business outcomes on an enterprise-scale.
Originator of the Kanban Method, and co-creator of the Kanban Maturity Model, the Fit-for-Purpose Framework, and Enterprise Services Planning. David is a global leader in management training and leadership development for professional services, and intangible goods industries.
He is the author of 7 leading books for modern business with the most renowned being published in 2010 “KANBAN: Successful Evolutionary Change for Your Technology Business” which is in the top 5 best-selling Agile books of all time.
David also founded Kanban University, which includes over 400 accredited trainers and consultants. In addition, he created multiple global Kanban conferences and is the Chairman of the David J. Anderson School of Management which provides training in 21st-century business practices for enterprise agility, business resilience, and organizational maturity.
The group of companies founded by David is held within Mauvius Group Inc. This group of companies is focused on improving the quality of management, leadership, and decision making for 21st-century businesses.
David is an innovator in management thinking for 21st Century businesses. Author and pioneer of the Kanban Method he has more than 30 years’ experience working in the high-technology industry. David previously worked at IBM, Sprint, Motorola, and Microsoft where he developed the Kanban Method to greatly improving business outcomes on an enterprise-scale.
Originator of the Kanban Method, and co-creator of the Kanban Maturity Model, the Fit-for-Purpose Framework, and Enterprise Services Planning. David is a global leader in management training and leadership development for professional services, and intangible goods industries.
He is the author of 7 leading books for modern business with the most renowned being published in 2010 “KANBAN: Successful Evolutionary Change for Your Technology Business” which is in the top 5 best-selling Agile books of all time.
David also founded Kanban University, which includes over 400 accredited trainers and consultants. In addition, he created multiple global Kanban conferences and is the Chairman of the David J. Anderson School of Management which provides training in 21st-century business practices for enterprise agility, business resilience, and organizational maturity.
The group of companies founded by David is held within Mauvius Group Inc. This group of companies is focused on improving the quality of management, leadership, and decision making for 21st-century businesses.
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Displaying 1 - 16 of 16 reviews
April 29, 2018
Don’t be biased by your previous (possibly bad) experiences with maturity models. The KMM is much more than an evaluation mechanism. If you are a Kanban Coach, in the first pages you will see that this is the book that you wish you had many years ago. If you are an Agile Coach, this book can help you understand why your Agile adoption is stuck where it is, and what you can do to reignite the pursuit of business agility. The Kanban Maturity Model, like the Kanban Method is Agile for adults. Must read for everyone involved in Agile Transformations.
May 6, 2018
KMM is a good collection of practices related to Kanban. The level of detail in which they are described is diverse and it contains some repetitions.
The starting point is the Depth of Kanban and throughout the book you have the opportunity to review concepts as Kanban Values, how to measure Flow Efficiency, forecasting with Monte Carlo, Real Options, fit for purpose, Little's Law and Weibull curves, types of metrics, demand shaping and Kanban cadences.
Some of the topics are explained with good detail whereas others are have just a superficial explanation.
How to use the Kanban Maturity Model is the bit that, in my opinion, could be improved.
The starting point is the Depth of Kanban and throughout the book you have the opportunity to review concepts as Kanban Values, how to measure Flow Efficiency, forecasting with Monte Carlo, Real Options, fit for purpose, Little's Law and Weibull curves, types of metrics, demand shaping and Kanban cadences.
Some of the topics are explained with good detail whereas others are have just a superficial explanation.
How to use the Kanban Maturity Model is the bit that, in my opinion, could be improved.
March 30, 2019
The book summarizes the practices expected for every maturity level in a very efficient way. If I were to read it again, I would do it with the poster (available at https://www.kanbanmaturitymodel.com/) right in front of me, to gradually build a visual representation of the model in my mind.
Recommended!
Recommended!
November 8, 2020
I like maturity models because they allow filtering quickly what outcomes and practices an organization should be doing for a certain maturity level. This works pretty well in a PPT/Keynote slide, but when you try to map to a real context, when you really want to assess the agile maturity level and then what would be the roadmap to bridge the gap to the desired level then a bunch of questions arises.
Once I saw a paper of a Ph.D. for assess de agility level of an organization and then what practices you should implement. I liked it a lot because all the time the author maps the Agile Principles against 5 Agile levels. But still seems to be very theoretical. And other Agile adoption models suggest a set of practices for each level. In KMM you learn the organization needs to understand with data and evidence their real capacity to accomplishing their customer demand on their expectation. David J. Anderson did great work mapping the Kaban practices against 7 maturity levels. And for each level, there're transitional and consolidation practices. But not only that, there're other important elements like how culture, values, practices, management, leadership interacts (positively or negatively) on the different maturity levels. There are many maths and cultural elements behind this model.
The book feels very repetitive, but even when one practice you should apply it at different maturity levels, those practices have a particular fidelity for different contexts. The book is a good starting point. I took the KMM training because I really found a great tool on this model, so I wanted to go further. The second edition has a massive update (not read yet, only fragments), David is complementing it with other lectures already created but that make sense put it all together, and also extending some of the chapters.
This book is a good summary of the KMM, but If you want to have all the information at hand, you should go for the 2nd edition or take the KMM training. There some posters (as Triage Tables, Dependency Management, and many others) that help you to organize all of the mental models you should create for successfully be able to lead/coach a truly evolutionary change in an organization.
Once I saw a paper of a Ph.D. for assess de agility level of an organization and then what practices you should implement. I liked it a lot because all the time the author maps the Agile Principles against 5 Agile levels. But still seems to be very theoretical. And other Agile adoption models suggest a set of practices for each level. In KMM you learn the organization needs to understand with data and evidence their real capacity to accomplishing their customer demand on their expectation. David J. Anderson did great work mapping the Kaban practices against 7 maturity levels. And for each level, there're transitional and consolidation practices. But not only that, there're other important elements like how culture, values, practices, management, leadership interacts (positively or negatively) on the different maturity levels. There are many maths and cultural elements behind this model.
The book feels very repetitive, but even when one practice you should apply it at different maturity levels, those practices have a particular fidelity for different contexts. The book is a good starting point. I took the KMM training because I really found a great tool on this model, so I wanted to go further. The second edition has a massive update (not read yet, only fragments), David is complementing it with other lectures already created but that make sense put it all together, and also extending some of the chapters.
This book is a good summary of the KMM, but If you want to have all the information at hand, you should go for the 2nd edition or take the KMM training. There some posters (as Triage Tables, Dependency Management, and many others) that help you to organize all of the mental models you should create for successfully be able to lead/coach a truly evolutionary change in an organization.
July 16, 2018
What I liked about the book: the description of the different behaviours that can be expected at each maturity level, and how the various values, principles and practices of Kanban interact with them. The "catalogue" of practices is also a very useful resource, but I would expect this section of the book to become outdated rather rapidly, as the Kanban community keeps evolving in their own understanding of the very tools it produces (an example of this is the guidance around probabilistic forecasting, which has become more and more nuanced over the years.)
Who I would recommend this book to: This is certainly not a book for beginners. As stated in the book, the target audience is people helping organizations evolve to a higher level of maturity applying Kanban, and Kanban coaches in particular. Those with a good level of familiarity with LKU's approach to Kanban, and to Kanban Coaching in particular, would benefit the most from this book.
That said, the sections of the book that explain the behavioural aspects of organizational maturity, and the barriers to achieving various levels, can be valuable for change agents in a non-Kanban context, to understand the forces of nature at play in a service delivery organization that will impact its evolution regardless of the approach taken to manage and improve it.
Who I would recommend this book to: This is certainly not a book for beginners. As stated in the book, the target audience is people helping organizations evolve to a higher level of maturity applying Kanban, and Kanban coaches in particular. Those with a good level of familiarity with LKU's approach to Kanban, and to Kanban Coaching in particular, would benefit the most from this book.
That said, the sections of the book that explain the behavioural aspects of organizational maturity, and the barriers to achieving various levels, can be valuable for change agents in a non-Kanban context, to understand the forces of nature at play in a service delivery organization that will impact its evolution regardless of the approach taken to manage and improve it.
October 5, 2018
One of the most exciting things about this book is the described relation of "observable behavior" and "obervable Kanban patterns". This enables a perspective shift from the Kanban principles and practices towards desired behavior and outcomes.
If someone aims to reach certain behaviors (which is aggregated into maturity levels), certain practices will help to achieve this. The suggested mapping of the general practices with specific practices breaks down the evolutionary change journey into smaller chunks and guides Kanban practitioners step by step towards better understanding and mastery.
If someone aims to reach certain behaviors (which is aggregated into maturity levels), certain practices will help to achieve this. The suggested mapping of the general practices with specific practices breaks down the evolutionary change journey into smaller chunks and guides Kanban practitioners step by step towards better understanding and mastery.
June 3, 2018
A very good field guide with all the practices, values and knowledge updated from the Kanban method architecture well organized in order to help any coach, manager or practitioner.
If you are into Kanban, a must, the toolbox that you always wanted.
If you have not read any approach to the method, I will suggest to start with another book (i.e. Kanban from the Inside) due to the lack of a good narrative explaining the KMM implementation, the worst aspect of the book in my opinion.
If you are into Kanban, a must, the toolbox that you always wanted.
If you have not read any approach to the method, I will suggest to start with another book (i.e. Kanban from the Inside) due to the lack of a good narrative explaining the KMM implementation, the worst aspect of the book in my opinion.
October 29, 2018
It's an easy book to read with a ton of examples, tips and best practices. This is more a reference book to find tips when you are applying kanban in an organisation than a novel style. The only thing that they need to improve is the repetition of text between some practices description, why not just point to the previous section? This is the type of book that should be a dynamic book like a website to be easy to navigate through the practices and levels.
October 22, 2020
As an agile coach concentrating in the Kanban methodology, this acts as an all-encompassing tool box to bring teams to the next level of their maturity. It details each level of maturity with a clear path for growth - without a doubt, increasing your organization’s survivability. Great for consultants, management, coaches, and anyone who wants to implement and improve.
January 13, 2020
Great detailed "cookbook" for growing your kanban process from one stage to another. I feel inspired to make changes in my teams and what is more important - I have clearer vision of how to do it now.
December 20, 2020
Honestly, I really struggled with this one. It was difficult to translate it into anything that I would consider as tolerable or helpful for a large scale organization. Esoteric, theoretical, and not overly actionable for any company I've worked with or for.
September 29, 2018
A little dry, but a comprehensive guide to how Kanban is used in practice. As a an advanced practitioner this is a very useful reference.
November 24, 2018
Very useful book for kanban coaches. Requires knowledge about how kanban works.
March 16, 2019
Livro técnico contendo vários conceitos e práticas para obter resultados palpáveis para organizações, de forma evolutiva e sustentável.
April 13, 2020
Good framework to use as a path to increase your kanban practice
July 12, 2020
Looking forward to the new edition coming soon.
Displaying 1 - 16 of 16 reviews