The Engaging Museum: Developing Museums for Visitor Involvement

by Graham Black

This very practical book guides museums on how to create the highest quality experience possible for their visitors. Creating an environment that supports visitor engagement with collections means examining every stage of the visit, from the initial impetus to go to a particular institution, to front-of-house management, interpretive approach and qualitative analysis afterwards. This holistic approach will be immensely helpful to museums in meeting the needs and expectations of visitors and building their audience. This book The Engaging Museum offers a set of principles that can be adapted to any museum in any location and will be a valuable resource for institutions of every shape and size, as well as a vital addition to the reading lists of museum studies students.

Genres: Museology, Nonfiction, Museums

320 pages, Paperback

First published July 13, 2005

Reviews

[Helen Turnock · Rating 3 out of 5]

This felt sooo long. I’m sure it’d be interesting if you had the proper time in which to take it in, but given it’s nearly 300 pages in length, all I have time for is to skim read. It definitely was helpful, but any book I read for a course, unless it’s life changing, can’t be above 3 stars for me.

[Britt C · Rating 4 out of 5]

Great book for anything Visitor-Experience related. Black covers this topic globally and uses case studies to re-confirm his concepts and theories. The book is easy to read, easy to understand, and easy to relate. Good read and important for anyone thinking about a job in the museum profession!

[Lauren orso · Rating 2 out of 5]

barf.