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Difference Matters: Communicating Social Identity

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Allen's proven ability and flare for presenting complex and oftentimes sensitive topics in nonthreatening ways carry over in the latest edition of Difference Matters. Her down-to-earth analysis of six social identity categories reveals how communication establishes and enacts identity and power dynamics. She provides historical overviews to show how perceptions of gender, race, social, class, sexuality, ability and age have varied throughout time and place. Allen clearly explains pertinent theoretical perspectives and illustrates those and other discussions with real-life experiences (many of which are her own). She also offers practical guidance for how to communicate difference more humanely. While many examples are from organizational contexts, readers from a wide range of backgrounds can relate to them and appreciate their relevance.

This eye-opening, vibrant text, suitable for use in a variety of disciplines, motivates readers to think about valuing difference as a positive, enriching feature of society. Interactive elements such as Spotlights on Media, I.D. Checks, Tool Kits, and "Reflection Matters" questions awaken interest, awareness, and creative insights for change.

264 pages, Paperback

First published September 1, 2003

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5 stars
41 (27%)
4 stars
54 (36%)
3 stars
39 (26%)
2 stars
12 (8%)
1 star
4 (2%)
Displaying 1 - 11 of 11 reviews
Profile Image for Lisa.
450 reviews
March 28, 2016
I read this book with my coworkers. Our discussions challenged me to explore the constructs I value and how I view others. I will admit that it was the great group of people, who were willing to be vulnerable enough to share their experiences and let others show theirs that made this so valuable. Had I read this by myself, I would probably have not marked it as high. It was hard work to see my short comings and realize where it might hurt other people and it will push you to challenge your ideas of interacting with others.
Profile Image for Louise Sullivan.
609 reviews10 followers
December 12, 2014
I probably would give this book a 3.5 rather than a 3. I just didn't like it quite enough to give it 4. This was a textbook for a diversity class I took. I appreciated the various examples and theories.
Profile Image for Emily.
132 reviews2 followers
March 22, 2024
How does one rate a text like this??

In all seriousness, I read this book for my winter quarter humanities class and it helped me understand diverse identity and communication surrounding identities on a much deeper level. There were very helpful tools and reflection guides in this text that gave the reader more options for interacting with the text beyond just reading. My favorite part was how Allen included anecdotes from her personal life to give better perspective on the problems with identity we all face. Her honest reflection about her own internalized beliefs and how even she struggles to practice what she preaches made this text more than something I had to read for a class, but also something I can relate very deeply with.
Profile Image for Ella Mulchrone.
23 reviews
December 20, 2022
Had to read this for a class… not a bibliography/ non fiction person but it was informational so I guess it was beneficial in a way.
Profile Image for Diana.
157 reviews45 followers
March 19, 2023
Because the author uses anecdotes from her own life to illustrate examples of discrimination and overcoming stereotypes, this book is much more readable and less dry than most textbooks.
Profile Image for Kelli Williams.
4 reviews1 follower
July 9, 2024
I read this as a textbook for a diversity course and thoroughly enjoyed it! would recommend
Profile Image for Ella Morgan.
22 reviews1 follower
July 11, 2024
Had to read this for a class… not a bibliography/ non fiction person but it was informational so I guess it was beneficial in a way.
Profile Image for Huy Le.
40 reviews
August 31, 2023
The writing, although clear, is repetitive and somewhat biased (despite the fact that the writer mentioned she is a social constructionist herself).
Profile Image for Chanel.
417 reviews5 followers
April 27, 2015
I had to use this book for a college class, it was an excellent book.
Displaying 1 - 11 of 11 reviews

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