Firing on all Tune=up to high corporate performace! Is your business "firing on all cylinders" or does it need a tune-up to meet the competition? Jim Clemmer porvides a diagnostic process to figure out what's wrong and a practical tool on how to get your organization running smoothly and sucessfully.
This book is a thorough, hands-on guide for organisations wanting more than just band-aid fixes. Clemmer frames leadership, quality and service improvement as something that can’t be done with quick tricks — it needs diagnosis, buy-in, and sustained effort.
I’ve probably read it way more than once, it’s my bible!!