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What's Your Zip Code Story?: Understanding and Overcoming Class Bias in the Workplace

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Shedding light on class division, this audiobook offers solutions to class bias in the workplace by analyzing real experiences, social norms, education, wealth, and more. The renewed focus on class, race, and equality in the workplace and beyond is making an indelible mark on society. This clarion call for change is sweeping inequality from every corner of the nation, including law enforcement, schools, and businesses. And within the past five years, diversity and inclusion, as well as unconscious bias, have been the main drivers of organizational training, politics, and community engagement. What's Your Zip Code Story? helps clarify the intersection of class bias and racial disparity in the workplace and arms organizations with the knowledge to not only have productive discussions, but also adopt effective solutions. Gross instructs class-migrants--whether college students, recent graduates, or overlooked employees--on how to climb the career lattice and transform themselves from undervalued employees to respected leaders. The book tackles challenges that class-migrants encounter when navigating the workplace and provides operative practices that can be utilized to hone new professional skills and drive positive change in workplace culture. It is a powerful tool that will inspire marginalized employees who are hungry for personal and professional growth, as well as give insight to business leaders seeking a new way to engage their teams. Through the lived experiences of the author and research-based strategies, listeners will find insights on how to increase workplace engagement and business performance.

1 pages, Audio CD

Published November 15, 2022

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Displaying 1 - 18 of 18 reviews
Profile Image for Simran.
135 reviews122 followers
June 27, 2022
What's your zip code story ? - Understanding and overcoming class bias in the workplace by CJ Gross is a powerful self help book that can help cross the barriers between people. Those barriers could have been from numerous reasons and could give rise to certain social class bias in workplace.

Shedding light on class division, this book offers solutions to class bias in the workplace by analyzing real experiences, social norms, education, wealth, and more.

The renewed focus on class, race and equality in the workplace and beyond is making an indelible mark on society. This clarion call for change is sweeping inequality from every corner of the nation, including law enforcement, schools, and businesses. And within the past five years, diversity and inclusion, as well as unconscious bias, have been the main drivers of organizational training, politics, and community engagement.

I loved the narration style of author. The way points were put forward and explained - it was well done. I liked the overall format of book. I liked the introduction of certain topics and work on them for better understanding.
I would recommend this book to everyone out there cause social class bias is still present at many workplaces and this book can help people understand how inhumane that is.
110 reviews1 follower
September 16, 2023
Solid 3.5 rounded down. I think that the hypothesis is clear and valid one, but I felt like it was too anecdotal. Most of the evidence dealt more with personal stories and lessons gathered and learned. If you are looking for someone’s perspective….this would be a good book for you. If you are looking for more of an anthropological spin, this isn’t the book for you.
86 reviews4 followers
June 27, 2022
What's your zip code story? is an insightful book about the class bias in the workplace, highlighting the certain assessment based on racial disparities, limited scope of acceptance and beliefs, cultural discriminations punctuated by challenges and tribulations of the affecting mindset.

This book encompasses a wide array of of emotions and taxing consequences that arises due to class bias. The social class discriminations focuses on class migrant and inclusion improvement and the overall workplace diversity. The author shares his journey which includes different jobs, discovering new potentials, fresh horizons of growth and achievement, opportunities and many more to help you understand the foundation of the term "Zip Code."

The class bias creates a domino effect once it gets successfully lodged into its place giving pathway to discrimination based on race, sexual orientation, complexity and exposure to selective improvements.
Here in this book as well as in his life the author believes that everyone has a zip code story to tell. Whether you are a CEO or an assistant each one of us have been or subjected to it one way or the other. Drawing from various personalities he strategically anatomise the impacts of class bias as well as the ways in which one can leave the myopic mind set for behind and move forward with renewed spirit of equality and growth.

When a person gets a job that they wished it makes them feel fulfiilled however certain experience and situations could ultimately spoil their joyous occasion. Talking about the much needed topics of discussions one thing is for certain the author does not go on wild goose chase, he knows what direction can steer a person's mindset to help them thrive and prosper. Because it is easy to criticize or make rude comments but if you can move away from this negativity, inspire someone then that would be the true purpose of your life.

I think that sometimes you will find such unique gem of a book that would stay with you for a long period of time. This book is one of them. This is a must read for everybody as we are always seeking improvement, growth, development to make our lives better than yesterday with a belief that the best is yet to come.
Profile Image for Muskan.
188 reviews67 followers
June 27, 2022
I love it.

The story illuminates the intersections in our lives, the places that both connect and separate us, the invisible boundaries between the rich and poor, opportunity and choices, truth and perception. The book serves as a looking glass on self and social class. What is class migration, and the facts about it have been described in detail? When we choose a new topic which is different and unique we have so many doubts like that when the author is trying new things he has also the same questions before conducting a seminar about this but when a girl appreciates him he got the trust to continue.

The author has shared his experience, what he learned in these years and what should be learnt by the people, a quite detailed narration has been done throughout this story. His experience in Tedx and others shows his experience in this field. Class bias is such a topic people want to hide and doesn't want to share, but It's a journey to overcome the situation and help others too.

The title is so interesting enough to like this book. The content is different from the title but the topic he has chosen is a river discussion. The author has chosen a sensitive topic with so many details which are worth reading. As this is a long book it's not easy to finish in one go. So you need some time to finish it. Don't hurry, just read it peacefully. This topic needs to be discussed more and more people should know about this.

It's a heavy read for the beginner but if you are searching for economic content then this is good. An avid reader can enjoy this meticulous read.
Profile Image for Jithendra Jithu.
2,345 reviews123 followers
August 30, 2022
What's Your Zip Code Story?: Understanding and Overcoming Class Bias in the Workplace

By

CJ Gross 

Rating:5/5

Description:

Shedding light on class division, this book offers solutions to class bias in the workplace by analyzing real experiences, social norms, education, wealth, and more.The renewed focus on class, race and equality in the workplace and beyond is making an indelible mark on society. This clarion call for change is sweeping inequality from every corner of the nation, including law enforcement, schools, and businesses. And within the past five years, diversity and inclusion, as well as unconscious bias, have been the main drivers of organizational training, politics, and community engagement.What’s Your Zip Code Story helps clarify the intersection of class bias and racial disparity in the workplace and arms organizations with the knowledge to not only have productive discussions, but also adopt effective solutions. Gross instructs class-migrants—whether college students, recent graduates, or overlooked employees—on how to climb the career lattice and transform themselves from undervalued employees to respected leaders.

Review:

👉Talking about the title of the book, the title of the book is really so interesting to read.

👉The cover is appealing and attractive as well.What's your zip code story? is an insightful book about the class bias in the workplace, highlighting the certain assessment based on racial disparities, limited scope of acceptance and beliefs, cultural discriminations punctuated by challenges and tribulations of the affecting mindset.This book encompasses a wide array of of emotions and taxing consequences that arises due to class bias. The social class discriminations focuses on class migrant and inclusion improvement and the overall workplace diversity. The author shares his journey which includes different jobs, discovering new potentials, fresh horizons of growth and achievement, opportunities and many more to help you understand the foundation of the term "Zip Code."

Wow! What a book! I am in love with the book

For complete read do order the book on @amazondotin @amazondotcom

👉I just loved reading the book
14 reviews
August 10, 2024
Book Review: "What's Your Zip Code Story?: Understanding and Overcoming Class Bias in the Workplace" by CJ Gross

Rating:5/5

Review:

👉CJ Gross’s "What's Your Zip Code Story?" is more than just a book—it’s a thought-provoking exploration of how our early environments shape our lives, particularly in the workplace. This book delves deep into the impact of class bias, offering readers a unique perspective on the invisible barriers that often limit our potential and how we can overcome them.

👉Gross skillfully weaves together his personal experiences with compelling research, painting a vivid picture of how class divisions persist, even among highly educated professionals. His own zip code story, hailing from a modest neighborhood, serves as a powerful testament to the challenges and triumphs of those who strive to break free from the limitations imposed by their backgrounds. Gross doesn’t just share his journey—he invites readers to reflect on their own stories and consider how their upbringing has influenced their opportunities, decisions, and successes.

👉One of the book’s standout features is its ability to spark meaningful conversations. Whether you’re discussing it with family, friends, or colleagues, "What's Your Zip Code Story?" opens the door to deep, personal reflection and dialogue. It’s not just about recognizing the obstacles we’ve faced, but also about sharing those experiences with others to foster understanding and solidarity. When I shared this book with my loved ones, it was incredible to see how quickly we all began sharing our own zip code stories, realizing just how much our early environments shaped our lives and careers.

👉For me personally, coming from a rough neighborhood in a big city, this book resonated on a profound level. It reminded me of the expectations I had to surpass to get where I am today. Gross’s narrative felt like a mirror, reflecting the struggles and the resilience required to overcome them. His insights into the ways class bias manifests in the workplace are both enlightening and practical, providing readers with tools to navigate these challenges and emerge stronger.

Happy reading 😁
10 reviews
August 10, 2024
Book Review: "What's Your Zip Code Story?: Understanding and Overcoming Class Bias in the Workplace" by CJ Gross

Rating:5/5

Review:

👉"What's Your Zip Code Story?" by CJ Gross is an enlightening and deeply impactful exploration of class bias within the workplace, offering readers a thorough understanding of the often-unseen barriers that divide us, even in professional settings.

👉In this book, Gross masterfully uncovers how class divisions continue to persist despite educational achievements and professional success. He delves into the lived experiences of individuals who have transitioned from one socioeconomic class to another—what he refers to as "class-migrants." These individuals often find themselves navigating a professional landscape that doesn’t always recognize or value their unique perspectives and experiences. Gross provides these readers with the tools to not just survive but thrive, encouraging them to climb the career lattice and emerge as respected leaders.

👉One of the most compelling aspects of this book is its focus on actionable solutions. Gross doesn’t just identify the problem—he offers a roadmap for change. He equips organizations with the knowledge to engage in meaningful conversations about class and racial disparities and presents strategies to implement lasting, positive change within workplace culture. This book is a vital resource for marginalized employees who are eager for both personal and professional growth. It also serves as a crucial guide for business leaders who are committed to creating more inclusive and equitable work environments.

👉What makes "What's Your Zip Code Story?" truly stand out is the combination of real-life experiences and research-based strategies. Gross’s empathetic yet empowering approach ensures that readers from all walks of life can relate to and learn from the content. This book is not just a tool for understanding class bias; it’s a call to action for transforming workplaces into spaces where everyone, regardless of their background, can succeed and be valued.

👉I highly recommend this book to anyone passionate about social justice and equality.

Happy reading 😁
13 reviews
July 19, 2022
What's your zip code story ? - Understanding and overcoming class bias in the workplace by CJ Gross is a book that talks about class division and solutions to it in workplaces. This book contains real life experiences that tells us how class division still prevails despite high education.

What’s Your Zip Code Story helps clarify the intersection of class bias and racial disparity in the workplace and arms organizations with the knowledge to not only have productive discussions, but also adopt effective solutions. Gross instructs class-migrants—whether college students, recent graduates, or overlooked employees—on how to climb the career lattice and transform themselves from undervalued employees to respected leaders.

The book tackles challenges that class-migrants encounter when navigating the workplace and provides operative practices that can be utilized to hone new professional skills and drive positive change in workplace culture. It is a powerful tool that will inspire marginalized employees who are hungry for personal and professional growth, as well as give insight to business leaders seeking a new way to engage their teams. Through the lived experiences of the author and research-based strategies, readers will find insights on how to increase workplace engagement and business performance.

I liked how author focused on class, race and equality in workplace. This book is a perfect example on how we can erase social inequality from our country. I also liked how with the help of this book, change can be brought not only to workplaces but also to other social places.

I recommend this book to all those who want to bring change in society. This is a very good book to change the mindsets of people.
Profile Image for P.
714 reviews34 followers
October 7, 2023
Little bit of professional reading for this retired teacher turned school board member. While there was plenty of enlightening information in these pages, I am left feeling somewhat disappointed. How do we put this information to practical use? I know it is written for application in the corporate world, but there is so much here that could be useful in our school district.

Actually, I feel some validation as I close the book, because the mentoring piece is something I worked very hard to get going when I was still teaching. There was a lot of resistance, at virtually every level, but I maintain that empathy and guidance, and understanding our students’ “zip code stories” would go a long way in tackling numerous issues we face in our school.

Do I think this should be required reading for staff? Oh boy, I can hear the moaning now. What I would like them to get though is the idea of the “zip code” mindset. To understand the factors that make our students tick, as well as getting a grip on our reactions based on our own zip code stories, ultimately benefits everybody. I’m glad I read this. It’s not well written and the editing is bad, but the ideas are there and they are relevant. I mean, we have to start somewhere, and if we simply complain without offering any kind of solution, then we are simply part of the problem.
Profile Image for Erin.
1,315 reviews35 followers
April 14, 2024
Yet again, surprised by a book's content when I finally check it out from the library. All I could ever see of this was the main title, not the subtitle, and so I thought this was going to be a book about zip codes. It really was just a shorthand for the author to say that "everyone is a product of the place they came from"--and, as the subtitle DOES tell me, this is for you to consider with regards your workplace. This made the book largely uninteresting to me (I'm not looking to motivate or understand employees, coworkers, or bosses, as I am a freelancer). There were interesting reminders to be less judgmental, and to also allow for people to change their circumstances. But zip code was not really of relevance.

I was fairly surprised that the book, from a DEI consultant, did not follow the other generally accepted standards to not refer to races as nouns; I was also surprised it didn't simply use a singular they for all hypthetical examples, instead insisting on using gendered language. That struck me as so alienating and non-inclusive.
Profile Image for Kathryn.
166 reviews3 followers
December 4, 2024
I chose this book to learn more about how our home locations influence our thinking and how to break through biases. At first, the book headed firmly in this direction. Then, it devolved more into anecdotal themes, which were fine as long as they supported the main concept of the "zip code story" everyone has based on where they're raised--it even touched on the unique case of the "military brat" who can lack these biases. But then it went further into personal autobiography, deviated from the plot, and resulted in a long-winded explanation of his personal rise in corporate America and how to establish a mentorship program at your place of employment. Ultimately, I couldn't help but feel like this book was simply an appendix to his personal resume and not so much about analyzing sociological trends tied to zip codes.
Profile Image for Christina Andrews.
153 reviews1 follower
March 12, 2025
I enjoyed the surface level discussion on socioeconomic classes as a whole. The general concepts are definitely interesting and good topics to discuss. Where he tended to dive deep and get specific was when he was discussing us as individuals. He even went as far to touch on mentorship and give further advice. Pretty good read!
Profile Image for Stacia.
689 reviews10 followers
February 28, 2023
4h 3m

I'm not sure I completely followed his zip code story theory, though I found a lot of what he had to say about class migrants fascinating. I'll look for more of his work because I'm very interested in DE&I.
Profile Image for Audrey Moreng.
81 reviews
April 3, 2023
Definitely a new perspective on what diversity looks like in the work place. Gives good insight on how to address class differences. Lots of personal stories and advice.
238 reviews
August 4, 2023
Drawn by an intriguing premise, I started reading this book. About halfway through I started skimming, reading mostly the bullet points. Mr. Gross has had admirable accomplishments, which you will learn a lot about. A LOT. This is largely a memoir of CJ Gross and his mentors and associates. This book purports to be about social class but it does seem to hinge on racial issues more than merely class.
Profile Image for Ana Scoular.
525 reviews1 follower
May 12, 2023
It pains me to give this book two stars because I can see a lot of DEI committees in America assigning it to its employees. Other than the author’s interesting idea of a “class migrant,” I couldn’t tell who this book is written for. Is it corporate America? Is it class migrants? The author’s assumptions and biases about class migrants made me uncomfortable.
Displaying 1 - 18 of 18 reviews

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