An Overview of Training and Development: Why Training Matters

by Saul Carliner

An Overview of Training and Why Training Matters provides an introduction to the field of Training and Development and to the work of Training and Development professionals. Specifically, it describes (a) Products and services offered by people in the field. (b) Various roles that professionals in the field assume. (c) Processes, guiding concepts, and technologies used in the work. (d) Client-centered nature of the work. (e) Business context of Training and Development. (f) Means of assessing the effectiveness of training programs and services. (g) Planning your future in the field.

302 pages, Paperback

Published May 16, 2019

About the author

Saul Carliner is Interim Chair and Professor in the Department of Education at Concordia University in Montreal, where his research and teaching focus on the design of materials for learning and communication, the management of groups who produce these materials, and the transfer of research to practice.

Also an industry consultant, he serves as Research Director for Lakewood Media and has provided strategic analysis, design, and evaluation services for organizations like the Bronx Zoo, Equitas, Lowe’s, ST Microelectronics, Turkish Management Centre, and several government agencies.