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Kinder Conversations: Talk it out, without falling out

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So practical and this transformed my relationships at work and at home.” Lisa, NHS Director.

The Kinder Feedback Method helps you have the conversations that matter most, in the relationships that mean the most.

We are told some conversations are just plain difficult. But what if those difficult conversations, could be easy? What if you could talk things out without falling out? Speak up without clamming up? Stop molehills of disagreement from becoming mountains of discord?

Packed with real-life stories and helpful examples, Kinder Conversations offers practical skills to make difficult conversations easy, with anyone and on any topic.

With Kinder Conversations you will learn to

- Master the unique BUILD structure to bring kindness to your vital conversations
- Start off on the right foot, to move past the issue to resolution
- Speak up confidently about behaviour, bullying, racism and many other topics
- Feel the fear and say it anyway
- Receive difficult feedback as a gift, not an insult
- Benefit from the surprising positive secret to thriving relationships you won’t find in other feedback approaches.

Tim is a globally recognised expert in creating kinder cultures and has developed and refined the Kinder Feedback Model in workshops with more than a hundred thousand people in pressure-cooker environments like healthcare, education, finance and technology.

Are you ready to learn to give feedback without the fear, the friction, or the fallout?

Paperback

Published August 17, 2022

3 people want to read

About the author

Tim Keogh

8 books

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Profile Image for Susan  Wilson.
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April 16, 2023
A practical method to approaching tough conversations, rather than avoiding or attacking.

I liked how the booked opened and closed with the same personal story/example, with very differentiated outcomes.

The BUILD Method is presented in ways that it can be used for everything from how you react when your kids leave dishes in the sink (or husband leaves his tea bag), to self-reflection, to challenging conversations in the workplace, specifically bullying and racism. This breadth is helpful to illustrate how we can use it.

Another acronym outlined that I will use is GIFT, which is helping in learning to receive, possibly difficult to hear, feedback…Grateful for Insight, this is True for Them. Love the way this frames it.

I also really liked the chart descriptions on being rude, mean and bullying as they give clarity in a practical way.

Great resource.
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