A Rare Group of Visionaries and Achievers Share Their Proven Success Principles. Featuring Pat Bender, Alexander Haig, Jr. and Pat Summitt. It's no secret that success is something everyone wants. The process can be a mystery and Pillars of Success is a book all about revealing success secrets of several of the most prosperous people in business today. Contributing author Pat Bender has an Awareness Is Power process. "The more aware you are," she says, "the more aware you'll become." You will learn what Pat says are three important things leaders and successful people have in common. You'll learn from Pat Bender that world class salespeople have five things in 1) Leave no stone unturned, 2) When your customer says no, that's when the selling begins, 3) Always have a reason to come back, 4) Be yourself, and 5) Sell with heart. You'll find out if former U.S. Secretary of State Gen. Alexander M. Haig, Jr., thinks people are born hardwired to be good leaders if if it can be a learned skill.