Get people to talk about your stuff? Not alone, you won’t.
I love, love, love the idea of buzz marketing, and I really thought I’d love this book, but sadly, that is not what happened. Instead of the illuminating how-to guide I was expecting, “Buzzmarketing” turned out to be little more than a charming history of advertising and marketing campaigns. This did not help me. And unless you’re someone with a sizeable ad/marketing budget for support, or have some pretty good connections, it probably won’t help you either.
The book focused on stories of struggling companies and how they marketed their way to success. Brands such as Pepsi, Ben & Jerry’s, American Idol, Apple... (you get the idea), like any brand, struggle getting out of the gate, and stumble from time to time over the long term, so yes, the back stories and solutions that turned things around may have been interesting to learn, but interesting doesn’t make something helpful. This level of established success allows you the luxury of offering $100,000 to get a town to change its name and provides you with travel expenses and petty cash that enable you to spend some time in a key market demographic, buying rounds for bar patrons, while you do some market research. It gives you the budget to buy whimsical ad space on peanut vendor’s bags in Downtown Manhattan or to commission your own urinal screens to distribute and get people talking. I’m not saying some of these ideas weren’t eyebrow-raising and memorable, but they just aren’t feasible for the small business owner, as well as the multi-national conglomerate, which the book claims is its target audience.
Buzzmarketing did have a few useful nuggets to take away, those being the six buttons of buzz: six themes that will reliably start a conversation; and I wish more practical expertise on a local level was spent there, but most time was spent discussing ideas that, for many people (at least those who would read this book) are impractical.
I felt this book was geared more towards the errant marketing executive in the throes of a creative slump, than to the small business owner just trying to stay afloat after monthly expenses- for the most part. A small-time chiropractor mentioned did find a clever way to advertise his new local business, and the reminder of the old Burma Shave, multi-billboard approach was another nod to grassroots innovation. I also found it remarkable that Rit dye was given to artists and clothing designers to experiment with as a relatively nice and low budget campaign, but even that guy had a research and development team to help him come up with new ways to use his existing, though failing, product.
I find it ironic that the author’s mantra throughout the book is to out-think your competitors, as opposed to outspend them, when more than 90% of his buzzworthy examples have some serious financial support behind them. That said, if you’re looking for a book to help you understand the theory of buzz, this would be a pretty decent read. But if you’re trying to find buzzworthy advice that is of practical value, regardless of your circumstances, you’d be better off looking elsewhere.