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Consumer Behavior, Global Edition

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For undergraduate and graduate courses in consumer behaviour. Consumer Behavior, 12th Edition explores how the examination and application of consumer behaviour is central to the planning, development, and implementation of successful marketing strategies. With an emphasis on developing a variety of useful skills, this text prepares students for careers in brand management, advertising, and consumer research. The 12th Edition has been significantly updated to address contemporary trends and issues, including the role of new media, technological advances, and recent ethical concerns affecting the industry.

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Kindle Edition

First published January 1, 1978

77 people are currently reading
1206 people want to read

About the author

Leon G. Schiffman

11 books9 followers

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5 stars
103 (35%)
4 stars
109 (37%)
3 stars
55 (19%)
2 stars
15 (5%)
1 star
6 (2%)
Displaying 1 - 18 of 18 reviews
Profile Image for Balachandar Kaliappan.
22 reviews2 followers
September 28, 2012
Consumer behavior need to be taught to Marketing Graduates since once a person is able to identify the consumer mind and he will be able to generate good results in terms of revenue. This book paves wave to understand psychology and how to apply that in marketing the service/ product produced in your company. While comparing with other books this book, this book delivers the subject effectively.
3 reviews1 follower
March 18, 2008
we can learn more deep about consumer
how the book explained what driven consumer is easy to understand with nice and creative pic in it
i mean u can see consumer as an individual or as a group more deep (it posses many psychology knowledge too)
Profile Image for Scarlet Risque.
Author 8 books22 followers
November 9, 2015
This is a marketer secret weapon. You must hide this book and memorise its position and how to execute it with precision. Never ever let your enemy see this. Now that I had revealed my weapon, take this and use it to your advantage. All the best.
Profile Image for Wiragita.
67 reviews1 follower
September 24, 2019
Best book to understand customer decision making and their behavior. For beginner.
Profile Image for Nadiia.
106 reviews1 follower
January 16, 2022
It's a good book for B2C or C2C, with a focus on product. If you are looking for a b2b services perspective, not sure it will work for you
Profile Image for Isabella Zuluaga.
20 reviews
July 7, 2025
I really liked, because I'm currently studying marketing, so it help me a lot with some subjects.
Profile Image for Axl Hext.
1 review
September 11, 2012
Good!
This entire review has been hidden because of spoilers.
Profile Image for Divya Gonnabathula.
89 reviews19 followers
November 6, 2013
Good examples, and good explanation of concepts! Was one of my favorite books in my b-school days!
Profile Image for Bianca.
13 reviews
January 31, 2020
Aprendí un montón con este libro, realmente lo disfruté y recomiendo.
Displaying 1 - 18 of 18 reviews

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