Intended for use with GCSE, IGCSE and other introductory business and commerce courses, this book is appropriate for mixed ability classes. Differentiated activities allow students to apply knowledge. The text * practice investigations and activities with extended answer assignments * highlighted key facts and summaries * up-to-date information on business equipment and systems * chapters on recruitment, marketing, industrial relations and motivation of employees * data response questions throughout, which provide practice at handling real data * differentiated activities to support students of all abilities