Managing from the Heart

by Hyler Bracey, Jack Rosenblum, Aubrey Sanford

From the brain trust at The Atlanta Consulting Group comes a simple method hailed as a revolution in management learning to care.
 
Caring isn’t a frill. It delivers results. And for some unenlightened managers, learning to care can be a matter of corporate life or death.

Managing from the Heart is the story of Harry Hartwell, a composite character drawn from decades of the authors’ field experience on the front lines of management reform. Known by his staffers as “the Abominable No Man,” Harry’s remarkable transformation into a caring and compassionate manage offers an easy-to-apply business parable—and an absolutely painless, one-of-a-kind learning experience. Acquire the five principles of caring management. Your people will be glad you did. And so will everyone who keeps an eye on your bottom line.
 
Praise for Managing from the Heart
 
“Outstanding! Delivers the right message at a critical time.” —Lee A. Robbins, VP and CFO, Puritan Bennett
 
“Five powerful principles, so simple they are arresting. Their application by every manager can catapult a company to new heights of greatness.” —Don M. Schrello, chairman, Schrello Direct Marketing, Inc.
 
“Much needed!” —Norman Vincent Peale
 
“ Managing from the Heart is a gift you should give to yourself and your people. It outlines a beautiful philosophy that if applied will not only impact human satisfaction in your organization, but bottom line results.” —Kenneth Blanchard, Ph.D., co-author of The One Minute Manager

Genres: Leadership, Management, Self Help, Professional Development, Business

208 pages, Paperback

First published January 1, 1990

Reviews

[Morvarid Maj · Rating 5 out of 5]

Easy read.
It has an interesting theory of how we should interact with each other in family and work place. the central message is simple. value and appreciate people, even if you are mad at them, hate their guts or disagree with them.
it is using fictional characters tot ell this story that I initially hated. But it grew on me and helped me connect the characters to my personal life.
I used the advises. It does work!

[Victoria · Rating 1 out of 5]

This book was required for my human resources course for my Master of Public Administration. It had to be some of the most basic 3rd grade drivel I have ever read. A horribly trite mix of "A Christmas Carol" and "It's a Wonderful Life," Managing from the Heart was boring and sanctimonious. To all HR professionals, please let this not be the book you use to guide in your work. There are far better books on leadership that offer similar principles, but are grounded in reality and actually respect you as a critically thinking adult.

[Robert Aellis · Rating 5 out of 5]

I met Hyler some years ago. It was a very interesting day. For those who think that this is a juvenile approach to managing, let me say this. It works. I have been a VP level executive for over 30 years and have used this management style very successfully. I have used the guidelines in my personal life also with great success.

[Tessalyn · Rating 4 out of 5]

The narrative style was unique and a nice change of pace for me as it was a required class reading for a masters course. The book offers some great leadership and management principles, that can be applied in any setting. By itself the concepts are a bit basic, but great foundational building blocks for a leadership philosophy. As a supplemental material, it is a great resource to see transformational leadership in action.

[Sylvester · Rating 3 out of 5]

Recommended by my manager, Managing from the Heart was one of his favourite books. To me, the techniques of being a good manager shown here were useful but it felt a little juvenile. I like self-help book but not so much when there is a plot driven story. The whole book could have been cut down in half if it doesn't have the narrative format.

[Alyssa Mechler · Rating 4 out of 5]

Easy read and good information.

[Becca Bryan · Rating 5 out of 5]

One of the most influential books I read at the beginning of my leadership journey. This is one book that changed my life.

[Kyrsten Jones · Rating 5 out of 5]

I didn't know how I would feel about this book, as the whole guardian angel thing isn't my cup of tea. But, I actually really loved this book. I read a lot of management and leadership books, and this was the first one I read that was designed as a parable. I thoroughly enjoy the five principles, and I thought the situations presented in the book to teach about them were very effective. I completely believe that managers and leaders can and should lead via the five principles, and I further believe that by doing so, organizations can see increased productivity and morale, and reduced turnover. I applaud these authors!

[Steve Woods · Rating 3 out of 5]

This book offers some very sound principles for managers on how to deal with those they work with. The same principles are universally applicable to any relationship. It's written in a style that would be easy for anyone to understand, it doesn't require a university degree to figure out what is being put. A little pedestrian in its presentation but good stuff. It's been put out by Management consultants who are looking for business, but hey they do have a good product to offer here.

[Tom Bazan · Rating 4 out of 5]

Five principles for managing employees:
(1) Please don't make me wrong, even if you disagree
(2) Hear me and understand me
(3) Tell the truth with compassion
(4) Remember to look for my loving intentions
(5) Acknowledge the greatness within me

[Julie · Rating 4 out of 5]

Read it for my Leadership Master's degree...good book for people in "power" positions...great outlook on life to have...

[York · Rating 4 out of 5]

I love it, it's principles on communication are essential. It's like a Stephen Covey book but in a story form. Especially great for counseling, teaching, relationships, and sales