Designing and Managing Programs: An Effectiveness-Based Approach

by Peter M. Kettner

This classic text for social work and human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Hands-on and practical, Designing and Managing Programs incorporates the principles of effectiveness-based planning as it addresses the steps of designing, implementing, and evaluating a human services program at the local agency level.

Written by leaders in the field, it guides students through the process from beginning to end. Meaningful examples—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world. The Sixth Edition contains new examples and references, and updates based on changes to federal regulations.

An instructor website includes essay questions, PowerPoint slides, and suggested assignments designed by the authors.

Genres: Social Work, Nonfiction, Textbooks, School

278 pages, Kindle Edition

First published June 1, 1990

Reviews

[Alex Bryson · Rating 4 out of 5]

Excellent book. Very clear descriptions on how to design a program or agency using a strengths based, outcome oriented approach. How can you solve a problem if you never identified it? What does your target population need, and how do you measure that? In fact, how do you measure if your program is working effectively? Answers and more.

[Josh Trice · Rating 3 out of 5]

I used this in a seminary class. It's pretty on par for a textbook, in that is what this is. It's not the most flashy thing in the world, but if you'd like to learn more about program planning/managing then this is a good resource!

[Josie · Rating 4 out of 5]

Good textbook for program planning and evaluation, easy to read and follow

[Jose · Rating 4 out of 5]

sw 521 text book. cool, informative.

[Cheryl · Rating 2 out of 5]

focused on program planning and grant writing. Not what I was looking for.