Operations and Process Management

by Nigel Slack, Alistair Brandon-Jones

Master the core subject principles of Business Operations and processes with this market-leading text. Operations and Process Management, 6th Edition by Nigel Slack and Alistair Brandon-Jones, is the ultimate text on Operations and Process Management, ideal for students with some experience in Management who want to embark on a career in the field.

This innovative text approaches the subject from a managerial perspective, providing clear and concise coverage of the nature, principles, and practice of operations and process Management.

The content is organised around diagnostic questions, which relate theory to the key issues managers face in the workplace. Each chapter provides a range of examples, frameworks, and techniques designed to help you better analyse existing operations and understand ways to deal with operational and process challenges.

This new edition includes new case studies drawn from a diverse range of industries and regions, covering new topics such as servitisation and the co-creation of services.

This text introduces operations and process Management for everyone who wishes to understand the nature, principles and practices of the subject, inspiring a critical and applied mastery of the core principles and processes, which are fundamental to successfully managing Business Operations.

Genres: Business, Nonfiction, Management

602 pages, Kindle Edition

First published January 1, 2006

Reviews

[Ilya Sokolov · Rating 2 out of 5]

Oh soo boooooring

[Andrei · Rating 5 out of 5]

Excelent! One of the best books on operations I've come across. The very good structure and easy reading flow make for an enjoyable road through the world of models and frameworks. The case studies are the cherries on top of the cake.

[Girijesh · Rating 4 out of 5]

Very good read. Concepts clearly put.