From New York Times Bestseller Mark Murphy comes the latest solution to employee retention!
Nearly half of employees are looking for other jobs. Employees are quitting their jobs far more frequently than before the pandemic. There are currently more than ten million open jobs. The likes of the Great Resignation, Quiet Quitting, and record levels of employee burnout haven't been experienced in our lifetimes.
Yet, notwithstanding the desperate need for employee retention, most organizations and their leaders are making serious mistakes. We've studied more than 1,000,000 leaders, and we've identified the Deadly Sins of Employee Retention. These are the 7 mistakes that can destroy an organization's employee retention efforts. The bad news is that they're so harmful. The good news is that they're easily corrected.
This book will challenge some of the most entrenched and misguided beliefs about employee retention. We'll show you how to avoid the Deadly Sins of Employee Retention and teach you seven elegantly simple strategies for keeping and inspiring your best people.
Mark Murphy is a New York Times bestselling author, Senior Contributor at Forbes , and the founder of Leadership IQ, ranked one of the Top 10 Leadership Development Firms in the world. Mark’s books include Hiring for Attitude, Truth At The Science of Delivering Tough Messages, Hundred Challenge Your People to Give It Their All and They’ll Give You Even More, and HARD The Science of Getting From Where You Are to Where You Want to Be. His work has appeared in The Wall Street Journal, The New York Times, Fortune, Forbes, Bloomberg BusinessWeek, and U.S. News & World Report . Mark has also appeared on CNN, NPR, CBS Sunday Morning, and ABC’s 20/20 . Learn more at www.leadershipiq.com
If you are a manger of a team of any size then you should read this book. Retention is the number one thing that managers should be focused on today. With the world changing faster and faster and employees looking for a place that respects them and their talents retention has become a top priority.
I work in an industry that employs drivers and finding qualified candidates is hard, it’s even harder because the pool of candidates is shrinking every year. Without focusing on retention I would lose great employees to the next business.
If you are looking for ways to retain employees and are in an Industry where employees are hard to find then this book will help you. Even if you don’t think of retention as that important read this book. It has some great tips that can help you know if retention is something you need to be concerned about.
This is a nice book for new leaders on the topic of retention: it’s quick to read, easy to understand, and practical to apply. I liked the focus on retaining key players rather than trying to keep everyone, and the “shoves and tugs” concept stood out as a useful way to individualize retention strategies. The book encourages getting to know employees on a deeper level, which I appreciated.
That said, some of the language and terms used gave me the impression of a more persuasive approach to retention, focusing on convincing employees to stay, which can sometimes overshadow what’s truly best for them. While not necessarily manipulative, it sometimes felt like the assumption was that the leader knows best, rather than acknowledging that in some cases, the right move for an employee might be to leave for a better opportunity. It’s a solid starting point, but I’d recommend complementing it with books that emphasize growth and a more balanced, employee-focused approach to retention.
Really useful for anyone managing a team right now
This book hits the mark. The Deadly Sins of Employee Retention breaks down exactly what so many leaders are getting wrong—and more importantly, what to do about it. Mark Murphy doesn’t waste time with fluff. He gets straight to the point with practical advice backed by real data.
I appreciated how readable it was—smart, but not academic. The framework around “shoves and tugs” really stuck with me. It’s a simple way to think about what’s pushing people out the door or pulling them to stay.
If you’ve been dealing with turnover, burnout, or just trying to keep your team engaged, this is absolutely worth the read. It gave me a few things to change right away and a bunch more to keep thinking about.